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Mike's Dive Store Reviews

4.7 Rating 1,923 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,923 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

Write Your review

Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
5
Anonymous
Anonymous  // 01/01/2019
Good web site easy to use. Prompt response and a good product. Yet to test it but looks promising!
Helpful Report
Posted 4 years ago
Mike's Store comes through yet again! Great bit of gear, better than expected. Currently PADI AI, bought in prep for IDC.
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Posted 4 years ago
Ordered items that were in stock - they arrived.
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Posted 4 years ago
Very good service as always!
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Posted 4 years ago
Service quality and price 5 stars
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Posted 4 years ago
priced announce on the site : 739 £ priced payed online: 615£ (ok make sense to pay less cause I know I will have to pay the taxe with DHL) but the taxe was fare more expensive! 231£ ! of DHL so in the end it coast me 846£ instead of 739! so unless you are in England I would say avoid that site. Also, I tried to call them but nobody is answering...
Helpful Report
Posted 4 years ago
Hi Jonathan, thanks for your review and I'm sorry that the duty you had to pay was so much. We do try to explain on the website that since leaving the EU we don't have any control over duty fees for shipping into Europe. We are hoping that there will be more clarity on this issue in the future but unfortunately at the moment we are at the mercy of customs and are unable to even give an estimation of what the duty on individual products might be for different countries. I'm also sorry you weren't able to reach us, we may have been experiencing a high volume of calls then. If you would like us to call you then please drop us an email at support@mikesdivestore.com and I will ensure that someone calls you ASAP.
Posted 4 years ago
Great good
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Posted 4 years ago
Top quality piece of kit, just a shame it didn't fit my wife so had to be returned.
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Posted 4 years ago
Just started using Mike's Dive Store quite recently. Very good service with speedy delivery.
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Posted 4 years ago
I have yet to the mask but the service and delivery were fantastic
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Posted 4 years ago
Love the experience of going in there. You could probably find items a little cheaper on the internet, but you lose the amazing support and advise from their team.
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Posted 4 years ago
I’ve used Mikes a number of times now and it will tend to use if I need something sooner rather than later if I can’t get to a local dive store (there isn’t really one around here). Fully recommend
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Posted 4 years ago
Brilliant super fast service as always. I ordered a snorkel mask with prescription lenses for my son but gave the incorrect lens strength, sent back to Mike's and the turnaround time was 24hours. Was called to check all was as required before replacing lenses and done. There's nowhere to beat these guys, lovely, lovely people.
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Posted 4 years ago
Excellent service, there was a delay in deliveries but contacted me straight away.
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Posted 4 years ago
Very fast shipping to Canada, about a week.
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Posted 4 years ago
My first order and I am absolutely impressed with the speed i received my new swim goggles. They are prescription and now i can see everything at the pool. They are so comfy and the anti-fog properties are perfect. Thankyou guys! I will defo order my snorkeling mask from you when the world gets back to normal and i can get to the Caribbean safely.
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Posted 4 years ago
Spot on service as always from mikes dive store
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Posted 4 years ago
The website was easy to use and the delivery options were clear. I chose to use royal mail as I was not sure if I needed to sign for the courier, and I would not have been in. All worked well, and I received my goods in time.
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Posted 4 years ago
Excellent customer service and next day delivery to,and unlike other places they have the item in stock.
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Posted 4 years ago
Mask & prescription lens arrived quickly with good information provided regarding stage of delivery. However, the prescription lens was not fitted into the mask so not much use really. Problem was sorted with collection by DPD at a local collection point. I did have to drive a few miles to this collection point. The mask with fitted lens did arrive back within a few days. However, the lens was covered in greasy finger prints. Surely, a little clean up after an initial problem with not supplying fitted would have showed some care & attention in sorting out the issue.
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Posted 4 years ago
Hi Mark, thanks for your feedback and we can only apologise for the mix up on your mask, it should have been sent with lenses fitted but this was missed when it was packed. When fitting the lenses it can take quite a bit of handling and pressure to make sure they are seated properly but the mask should have been wiped down and cleaned up for you. We will make sure this is fed back to the team so that it doesn't happen again. Thanks again and hope the mask serves you well for future adventures!
Posted 4 years ago
Mike's Dive Store is rated 4.7 based on 1,923 reviews