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Mike's Dive Store Reviews

4.7 Rating 1,611 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,611 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

Write Your review

Anonymous
Anonymous  // 01/01/2019
Corresponded with store to ID the screen for my Suunto computer. Ordered the screen which arrived on time, and now have a clear window on the computer screen again. Brilliant!
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Posted 1 year ago
Brilliant service will definitely recommend Mikes dive store to others Nish dealt with my order brilliantly 😊
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Posted 1 year ago
Prompt, professional service.
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Posted 1 year ago
Lovely wetsuit, fits very well and was even sent a surprise gift! Arrived very quickly. Thank you!
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Posted 1 year ago
Good service and good quality equipment
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Posted 1 year ago
Very fast delivery
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Posted 1 year ago
I bought a wet suit online-thought this was crazy as they are difficult to fit! BUT The measurements were spot on and it fits like a glove. Currently trying it out in the Maldives. It’s doing the job perfectly. Thank you x
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Posted 1 year ago
My regulator had fallen apart after decades of use. Mike's Dive Store team helped me find a replacement, reassembled my rig and shipped it back to me. They also found a mask that fitted my face! Great service all round.
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Posted 1 year ago
Ordering easy and prompt delivery.
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Posted 1 year ago
I purchased the battery replacement for my dive computer. The communication was great. Unfortunately the screws on my dive computer were found to be damaged so the shop offered to send away to suunto but instead I just requested a refund which was processed extremely quickly and efficiently.
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Posted 1 year ago
I have never been to the main physical shop, all my purchases via the online store and its very easy. I can't think of anything missing dive related that isn't on the online catalogue. I have contacted after-sale customer service on very few occasions and they have always been very helpful resolving any issues.
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Posted 1 year ago
Very fast, efficient
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Posted 1 year ago
Great service, very quick
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Posted 1 year ago
10/10 the staff are always super helpful in store and have some great reccomendations.
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Posted 1 year ago
My snap bolts arrived promptly as promised and without any fuss. Good job!!
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Posted 1 year ago
Heart no nonsense service and support, have bought a few items recently whilst rekindling my scuba giving passion. Kat the Master Instructir ever so helpful and knowledgable πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘
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Posted 1 year ago
First class service, whether it’s an enquiry, help and information and also first class delivery every time
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Posted 1 year ago
Pleasure to deal with bargain price great communication and super fast delivery πŸ€™
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Posted 1 year ago
No problems. Arrived promptly
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Posted 1 year ago
Great and friendly staff
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Posted 1 year ago
Mike's Dive Store is rated 4.7 based on 1,611 reviews