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Mike's Dive Store Reviews

4.7 Rating 1,611 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,611 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

Write Your review

Anonymous
Anonymous  // 01/01/2019
As described. Quick delivery. Great service as always from Mikes
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Posted 1 year ago
I needed a new battery in my Suunto D6 dive computer. Took it in to their west London shop and was told it would take 10 days. Picked it up again 8 days later after being told it was ready then paying online before going back to the shop. Easy and straightforward.
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Posted 1 year ago
Ordered prescription mask on short notice prior to holiday and delivered a high quality product in next to no time. Couldn’t recommend for selection and ease more
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Posted 1 year ago
A very helpful staff lineup and a well stocked shop. Went in for a prescription mask and have ended up with just what my dive buddy (and wife) was looking for. Future holidays are looking bright and clear.!! Will use again and recommend - Thank you.
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Posted 1 year ago
Great shop! Found all what was needed.
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Posted 1 year ago
I absolutely love Mikes Dive Store, the service is brilliant from the start of a purchase to the delivery. I can’t find any fault, and my most recent purchase of a drysuit, was effortless, and I love it. Thank you, and will be purchasing from you again.
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Posted 1 year ago
I recently bought a pair of fins from Mike's Dive Store. I found the staff member I talked to really informative and helpful. The fins are really good and just what I wanted. I could see that the store was well stocked and I imagine in future I will buy more equipment from Mike's Dive Store.
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Posted 1 year ago
Fast shipping, great price.
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Posted 1 year ago
Always very knowledgeable & helpful. Google’s didn’t get on with at all did everything guy said but couldn’t tighten up sufficiently so just kept letting in water so after a couple of attempts just gave up & dudnt use again.
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Posted 1 year ago
O rings in good packaging and quality. Quick postage and good communication. Thanks.
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Posted 1 year ago
Excellent service. Very helpful, kept us informed, simple and speedy ordering/trade in process.
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Posted 1 year ago
Great service, and quick response to a query over delivery. The watch was a gift for my husband, who loves it.
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Posted 1 year ago
I loved the store.
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Posted 1 year ago
The stock is comprehensive and represents a good cross section of needs in the water sports world. The speed of delivery is good as is the communication. Goods are well wrapped and protected. I had to return one suit recently which was quite easy to do via the Returns Department but I have to say the refund time is slow as I am still waiting for my refund nearly one week after return. Overall a good company to buy from. I have not directly communicated with the Store so cannot offer an opinion on some of the following questions.
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Posted 1 year ago
When I phoned to enquire about a mask they answered the phone quickly and gave me clear advice about their T&Cs for online ordering and delivery. The mask came promptly and at a fair cost. If only Mike's Dive Store was in Bradford...
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Posted 1 year ago
Excellent product. Easy to purchse online and fast delivery.
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Posted 1 year ago
I love mikes dive store
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Posted 1 year ago
I wanted a spare set of snorkel equipment for a holiday and had left it quite late to order. The next day service was great and my purchase arrived well packaged.
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Posted 1 year ago
Fantastic service as usual
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Posted 1 year ago
Altered my order, as asked, brilliant service. Very happy.
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Posted 1 year ago
Mike's Dive Store is rated 4.7 based on 1,611 reviews