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Mike's Dive Store Reviews

4.7 Rating 1,611 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,611 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

Write Your review

Anonymous
Anonymous  // 01/01/2019
Mike's Dive Store's customer service has been brilliant. I would definitely buy from them again. Fully recommend
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Posted 1 year ago
Absolutely no problems with Mikes Diving LTD .. easy ordering and spot on delivery system .. Communication superb .. Will trade again
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Posted 1 year ago
Good quality products, and helpful staff.
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Posted 1 year ago
Have used the online store a number of times now. Everything I have ordered has arrived quickly, I am based in the Channel Islands, so happy to report only positive experiences.
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Posted 1 year ago
The Shearwater Teric lives up to its name! The product was delivered quickly and communication from Mike Dive Store was excellent. Would recommend
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Posted 1 year ago
very good service thanks
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Posted 1 year ago
Very good store, they always have everything I need
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Posted 1 year ago
I got the Scubapro Seawing Supernova fins under warranty as my original seawing nova fins broke after about 40 dives. The process took 12 weeks although this was down to Scubapro themselves rather than Mikes Dive Store. I’m grateful for the upgraded fins which was thanks to Mikes Dive Store. My only criticism which I hope is constructive is that the communication was poor & I’d have like more regular updates, even if just to say there’s no news yet & I hadn’t been forgotten about. I will definitely buy from Mikes Dive Store again in the future as when things had gone wrong, they were there to help me & secured a positive outcome for me. Mikes Dive Store are a company to trust & I’m a happy customer!
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Posted 1 year ago
Really pleased with my purchase, wetsuit very soft and warm was diving in cooler waters and Really appreciated the suit
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Posted 1 year ago
Top notch service , very quick despatch, thanks guys.
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Posted 1 year ago
Excellent service, speedy delivery. Thank you
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Posted 1 year ago
Great service and exceptionally quick dispatch time. Very impressed and will be back for future gear orders.
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Bought last minute for a liveaboard in the Red Sea as I had difficulties with my ears. Service brilliant, arrived 48 hours later.
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Posted 1 year ago
A great dive computer arrived a bit late no fault of Mikes dive store. They even compensated me for the delay. A great service.
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Posted 1 year ago
I am so happy I stop by Mike's dive store to buy all of my diving gear for my open water certification this past weekend. Collin spent over an hour, helping me pick out the very best gear that worked for me. He was not only very patient & friendly to work with, but he was very honest about which products would have suited me the most, based on my lifestyle and budget. I also happened to call on the telephone twice, and the gentleman that picked up the phone and helped me was also extremely knowledgeable about what I should buy, and set up my order in no time Thanks you both for all you do, and I will definitely be back to buy more gear, as my diving experience expands!
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Posted 1 year ago
Couldn’t recommend enough! Best team, always there to provide with any info you need, supportive and always follow up with emails if there are any delays/issues etc. They truly go above and beyond to provide the best customer service you can get. Thanks for everything!
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Posted 1 year ago
Very good friendly service and prompt delivery. Everything arrived in excellent condition and as described. Looking forward to using it. Many thanks
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Posted 1 year ago
Item arrived in good time and I am very happy with it.
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Posted 1 year ago
Needed a new travel bcd after 10+ years with Zuma. Did research & picked Cressi Travelight. Contacted Mike's about returns policy clarification., ordered over phone, delivery 3 days later.......great fit & good price.
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Posted 1 year ago
Mike's Dive Store is rated 4.7 based on 1,611 reviews