Neverfail Spring Water Reviews

Name: Neverfail Spring Water
Address: 40, Mount Street,, North Sydney
Rating: 3.20

3.2 Rating 251 Reviews

55 %

of reviewers recommend Neverfail Spring Water

Company Reviews

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Phone:

13 30 37

Email:

info@neverfail.com.au

Location:

40, Mount Street,
North Sydney
2060

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the service. Friendly driver. Always receive sms when my next delivery.”

Helpful Report

Posted 4 years ago

“Poor communication. Very long wait times on the Phone and Chat lines. Email takes up to 1 week plus before you get a response. When messages are left to update an order it is 100% always messed up. Really need more effective and efficient Staff/Customer Service Staff to handle orders appropriately. Also charges need to be formatted more clearly. Yes after 2 plus years-I discontinued this Account and moved to another Company.”

Helpful Report

Posted 4 years ago

Hi Sandy, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free reach out to 13 30 37 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Posted 4 years ago

“Thank you. You have proven a valued service over the past. Myself and my family are very happy with all; deliveries and admins. Keep up the good work.”

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Posted 4 years ago

Thank you for your review Melek! We are glad that you are enjoying our spring water delivery service.

Posted 4 years ago

“Always on time - I really love the convenience of having filtered water to hand. I can fill up my drinking containers as often as needed. It is good to reduce plastic waste as well. The delivery is seamless and efficient.”

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Posted 4 years ago

We really appreciate your review Marianne! We are glad that you enjoying our sustainable spring water delivery service.

Posted 4 years ago

“We had been with Neverfail for a long long time and have found them excellent but now our daughter has moved out we have decided to cancel as we would not use as much.”

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Posted 4 years ago

Thank you for your review! We are glad that you got to enjoy our spring water delivery service and are sorry to see you leave.

Posted 4 years ago

“Love the service and having cold water at the press of a tap”

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Posted 4 years ago

Thank you for your review Angela! We are glad that you are enjoying our spring water delivery service.

Posted 4 years ago

“Living on a property with an old tank it gives me piece of mind knowing the water is safe to drink”

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Posted 4 years ago

Thank you for your review Darren! We are glad that you are enjoying our spring water delivery service.

Posted 4 years ago

“Always on time excellent sevice a all supportive to customer”

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Posted 4 years ago

Thanks for your review David! We are glad that you are enjoying our spring water delivery service.

Posted 4 years ago

“excellent services and the delivery man is very polite, nil issues”

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Posted 4 years ago

Thanks for your review Christina! We are glad that you are getting the best out of our water delivery service.

Posted 4 years ago

“Service always good, thanks....”

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Posted 4 years ago

Thanks for your review John! We are glad that you are enjoying our spring water delivery service.

Posted 4 years ago

“Your Driver that services Moorebank is the best. He is always so willing to help.”

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Posted 4 years ago

Thank you for your review Kelli! We are glad that you are enjoying our spring water delivery service. We will pass on your kind comments on to the Moorebank team-member.

Posted 4 years ago

Neverfail Spring Water is rated 3.2 based on 251 reviews