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One Call Claims Reviews

4.8 Rating 11,925 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,925 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
nice and polite throughout. CH3
Helpful Report
Posted 2 months ago
Good customer service
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Posted 2 months ago
Good customer service
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Posted 2 months ago
Great service explained everything
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Posted 2 months ago
CH3 Courteous, polite and helpful - so quick and efficient - I feel that I am in very capable hands, thank you
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Posted 2 months ago
Quick and easy, my car was booked in for repairs within minutes. Handler SA7 was very helpful.
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Posted 2 months ago
Great service on the phone. Really nice and polite throughout. Just what you need when you’re a bit scatty after an accident! CH3
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Posted 2 months ago
We were made to feel very relaxed at a stressful time. Very helpful and charming. Dealt with our claim very efficiently
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Posted 2 months ago
Fine, polite and friendly
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Posted 2 months ago
Excellent service, spoke to Toni on the phone she was really helpful gave good advice.
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Posted 2 months ago
Just wanted to say a huge thankyou to KK2 for keeping me up to date along the way while my car was being repaired. Answering any questions I had, & nothing was a problem. A friendly, knowledgeable, member of staff, so thankyou again! ⭐
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Posted 2 months ago
Fantastic service
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Posted 2 months ago
Can’t fault this outfit. Thank you for it being brilliant so far
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Posted 2 months ago
Always an efficient, professional and helpful service regardless of department, expert knowledge from all involved. My latest experience was when they told me that all the accident repairs to my car were completed and to arrange delivery. Once again everything sorted the same high standards including friendly helpful telephone conversation. Super service from TW3
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Posted 2 months ago
Always very professional. We were kept up to date during the claim and everything was explained over the telephone and also by email.
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Posted 2 months ago
The lady was very understanding and helpful, made a horrible situation easier to cope with. Would highly recommend
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Posted 2 months ago
HB1 Extremely helpful and very knowledgeable. Thank you for talking through a claim that was something I had little knowledge of. 10/10
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Posted 2 months ago
BL3 was very helpful and understanding, made to feel at ease with the questions I had to answer Hopefully will speak to her again thank you BL3
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Posted 2 months ago
MP5 was my handler. She responded promptly, understood my problem and reassured me that resolution was imminent. She was friendly and professional and invited contact in the future if needed
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Posted 2 months ago
Really helpfull staff through out ,my car was hit by another driver and frim the start the staff has been really helpfull
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,925 reviews