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One Call Claims Reviews

4.8 Rating 11,930 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,930 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Excellent service from NZ1!!!
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Posted 2 months ago
Very speedy and efficient assessment and booking for repair after reporting a claim following a scrape to my car. All done in under a week. Fab.
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Posted 2 months ago
Bradley bs1 was extremely efficient, informative and helpful and was able to answer my queries in full and without delay.
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Posted 2 months ago
Cannot fault the advisor Marc P
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Posted 2 months ago
Excellent service provided by DL3
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Posted 2 months ago
This service is well run and the customer service staff very helpful and friendly.
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Posted 2 months ago
Excellent grown up customer service. Understanding and professional process. Thank you JW1
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Posted 2 months ago
Very helpful lady (SM1) on the phone. Friendly and reassuring
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Posted 2 months ago
MP4 finally resolved the admin, all the rest was very good😊
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Posted 2 months ago
It worked! And fairly quickly, so I am onto the next step. Marc saw what I needed – which was an email address – very quickly and supplied what I need. Thanks. PS. No it didn’t work: the email address I was given does not work.
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Posted 2 months ago
👍All good, can't fault the customer service.
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Posted 2 months ago
KG4 was excellent on the phone and very polite
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Posted 2 months ago
SA7 I called to arrange return of hire car and collection of my vehicle after repair and this was handled well, good communication and very helpful, didn’t have to wait too long to get through and I’m a happy customer at this point.
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Posted 2 months ago
Helpful friendly and extremely polite
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Posted 2 months ago
Excellent service, very professional.
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Posted 2 months ago
Excellent service to date
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Posted 2 months ago
I can see why you are called ,ONE CALL ,great service.
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Posted 2 months ago
Excellent service. Friendly, patient and helpful.
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Posted 2 months ago
Been very good t only thing I would say is at t beginning you cannot get to talk to anyone otherwise it was OK
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Posted 2 months ago
The lady I spoke with over the phone was incredibly kind, polite, and professional, absolutely faultless. She asked how I was doing, which I really appreciated, and maintained a calm, reassuring tone throughout the entire call. Thank you! – NZ1
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,930 reviews