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One Call Claims Reviews

4.8 Rating 11,824 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,824 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Brilliant service AC3
Helpful Report
Posted 1 month ago
Toni (TW3) was amazing. Her polite and professional manner gave me confidence that my claim was progressing well. All of the advisors are so very helpful and are a credit to the company. Thank you OneCall.
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Posted 1 month ago
Fantastic customer service from TH6 he made sure refund was sorted and the return of my private number plates
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Posted 1 month ago
First class service
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Posted 1 month ago
Very good helped best he could lv5
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Posted 1 month ago
Natalie nj1 was very helpful answered all questions therougly and when she was unsure about a question she got the answers I needed great communication
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Posted 1 month ago
Pleasure dealing with MH3 today, had all the answers
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Posted 1 month ago
Thank you SM1 great service and polite
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Posted 1 month ago
Had a phone call from a person at one call. He was very polite. Listening to what I was saying and asking. Very helpful and went out of his way to check things. Well done you have good customer service skills. Name of person ref TS5
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Posted 1 month ago
Very very happy with the service that i received today. Made the process so simple
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Posted 1 month ago
The problem I have is I've filled the hire car agreement signed it but cannot return it to you
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Posted 1 month ago
SM1, was extremely helpful, polite and professional, she had a excellent manner. She sorted stuff out. She's the Dogs cockers
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Posted 1 month ago
I spoke to Matthew MJ2, he was very helpful and explained everything , he provided me with all the information needed.
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Posted 1 month ago
Fantastic service helped with all my queries
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Posted 1 month ago
Lovely lady. Explained all to me in easy terms as I was a bit upset
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Posted 1 month ago
Early on in the process but no problems so far the telephone operators explain things clearly.
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Posted 1 month ago
Sufficient service we was given. Was friendly anc showed empathy towards the pain I endured and sadness i expressed. Would recommend to friends and family.
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Posted 1 month ago
SA7 was fast and efficient
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Posted 1 month ago
After my car was swiped by a lorry, One call have been absolutely fantastic. They came out the day after I phoned to collect my car and drop off a Courtesy car. Next I was contacted for delivery of my repaired car and collection of the courtesy car. No fuss, no hassle just a seamless service! Cannot recommend them enough.
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Posted 1 month ago
My incident report was handled clearly, concisely and in a friendly and courteous manner by HB1. Thank you for being so calming and helpful.
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,824 reviews