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One Call Claims Reviews

4.8 Rating 11,824 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,824 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Thanks to TB2, Great service. Quick, efficient and friendly customer service. Clear instructions provided.
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Posted 1 month ago
Thank you e b 3 very helpfull and friendly
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Posted 1 month ago
The young lady who delt with me was extremely helpful and understanding of my dilemma . She gave full explanations and answered any questions I had clearly.
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Posted 1 month ago
excellent service
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Posted 1 month ago
Really pleasant lady who dealt with or call quickly and efficiently HW6
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Posted 1 month ago
HB1 was Very helpful once I got through
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Posted 1 month ago
I phoned them and SE2 answered my call he was so helpful and explained what the email I received ment. He had a very nice telephone manner, definitely asset to your company.
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Posted 1 month ago
After a bit of a shock that I should have to pay £180 retention fee from the car engineers, I spoken to Tom, who fixed the situation in a blink of the end, which is very much appreciated!
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Posted 1 month ago
Good professionalism.
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Posted 1 month ago
Very professional and helpful LV5
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Posted 1 month ago
Very professional and helpful LV5
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Posted 1 month ago
Quick and simple enquiry done quickly on chat, Marc MP4
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Posted 1 month ago
DW7 was very helpful. Explained what was happening as I was it by a foreign vehicle and they have to go through different channels.
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Posted 1 month ago
AG8 was very friendly and helpful as this is my 1st ever Accident ⭐⭐⭐⭐⭐
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Posted 1 month ago
Thorough, empathetic and responding
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Posted 1 month ago
Had all info I needed
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Posted 1 month ago
Ebony was very thorough, explaining the process to prove I was not in an accident. Going through everything, so reassuring.
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Posted 1 month ago
Very helpful and friendly staff, easy to talk to and explained processes i needed to following to a understandable fashion. Credit to your company
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Posted 1 month ago
A big thank you to JM2 for being patient and addressing some of our questions about the process. It was very much appreciated!
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Posted 1 month ago
Super quick and very helpful adviser SS6
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,824 reviews