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One Call Claims Reviews

4.8 Rating 11,824 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,824 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Very impressed with how I was handled made me feel at ease
Helpful Report
Posted 1 month ago
NJ1 and HB1 very professional and quick and clear. Fun too although that's not an essential requirement 😁
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Posted 1 month ago
Dealt with claim advisor HB1, whilst process was lengthy it was thorough, professional and friendly. Would recommend.
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Posted 1 month ago
Very professional, clear and helpful Thankyou
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Posted 1 month ago
JW1 was really patient, kind and friendly, putting me at ease in a stressful situation and helping guide me through the process.
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Posted 1 month ago
Tillie (TB7) was very helpful and guided me through the procedure , never having a bump before so was all new to me . She then forwarded me to Steven who was also extremely helpful . Took all my stress away . Thank you .
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Posted 1 month ago
NJ1 was helpful and informative. Thank you
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Posted 1 month ago
I would like to say a big thank you for your services you’ve kept me informed with what was going on with my claim can’t thank MH3 enough 10 put of 10 would recommend one call claims to anybody xx
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Posted 1 month ago
Great service by Chloe CM9 She put my mind at rest.
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Posted 1 month ago
Very nice polite friendly staff, very professional and patience for me.
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Posted 1 month ago
MP4 was incredibly helpful via online chat, answering my question and clarifying the details. Thank you for being helpful and so efficient.
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Posted 1 month ago
Toni was extremely polite and efficient, and I was very pleased with the outcome.
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Posted 1 month ago
Not too happy with the company but the agent MY7 went above and beyond to help me Thanks
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Posted 1 month ago
TG2 very helpful and amazing customer service When sorting out the situation.
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Posted 1 month ago
Toni was a Very polite and efficient customer service representative and i was very happy with the outcome
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Posted 1 month ago
Very friendly and helpful. Just need a bigger courtesy car with heater that works and hopefully no warning lights coming on.
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Posted 1 month ago
Just had a live chat with Marc (MP4) regarding an ongoing accident notification and he put my mind at rest that your company is doing its upmost to sort it out !!
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Posted 1 month ago
SA7 was very helpful and sorted my mistake very quickly.
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Posted 1 month ago
The call was very good friendly and caring our situation is being dealt with
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Posted 1 month ago
So helpful put me at ease so very thankful at this stressful time
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,824 reviews