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One Call Claims Reviews

4.8 Rating 11,607 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,607 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
I spoke to Marc P (MP4) about how my claim was going and he answered all my questions and frustrations with the utmost courtesy !!
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Posted 3 weeks ago
AK1 was very helpful and explained things to me.
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Posted 3 weeks ago
HC5 Hayden, was totally professional in all aspects of the interview on my report and claim of my RTA. A clear speaking and courteous member of your team. Thank you.
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Posted 3 weeks ago
MP4 stated he would chase up my enquiry with the relevant team. I am hope gets this done as I have been eaitfor a response for a long time..he was helpful and listened to my concerns.
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Posted 3 weeks ago
Good friendly, clear concise step through the accident case facts in 2 stages. Stage 1 was with NJ1 and stage 2 with JW5 claim handlers that were professional.
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Posted 3 weeks ago
Once again a very professional and friendly contact with another member of the one call team. - user name Cl6 just want to note everyone is so lovely to talk too. Great team effort
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Posted 3 weeks ago
Once again a very professional and friendly contact with another member of the one call team. This time it was Shannon - user name SA3
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Posted 3 weeks ago
NZ1 handled my claim in a clear and concise manner
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Posted 3 weeks ago
Excellent service - very courteous, helpful & professional - I dealt with usernames NJ1 & TW3
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Posted 3 weeks ago
Staff were very helpful on the calls I had.
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Posted 3 weeks ago
Absolutely fabulous service from beginning to getting my car back. All the callers in the chain were amazing. I was put at ease straight away by the care, compassion & professionalism. Great job all round. Thank you
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Posted 3 weeks ago
Very good customer service from vs1 and aw2
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Posted 3 weeks ago
Very good customer service from vs1 and aw2
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Posted 3 weeks ago
Excellent customer service from MF1.. very helpful and polite, dealt with promptly once I got though. Thank you
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Posted 3 weeks ago
Very impressed with your service from start to finish. The speed of collecting my damaged car . The phone calls as promised to keep me completely up to date with what was going on with the repairs. And the repair itself.
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Posted 3 weeks ago
Very happy with the help we received from your engineers team esp your employee username MY7. He completed our claim efficiently which made it steer free for us Thank you
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Posted 3 weeks ago
Great service. SA3 answered all questions I had and resolved the issue. Great job - thank you.
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Posted 3 weeks ago
Excellent customer service. Faultless. Representative MB5 was very efficient. As have all your colleagues.
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Posted 3 weeks ago
Initial contact with one direct was very good, I am confident that they will progress my claim effiiently going forwards
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Posted 3 weeks ago
Very helpful and efficient
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Posted 3 weeks ago
One Call Claims is rated 4.8 based on 11,607 reviews