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One Call Claims Reviews

4.8 Rating 11,608 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,608 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Very helpful and efficient
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Posted 3 weeks ago
Jw5 helped me every step of the way lovely girl…
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Posted 3 weeks ago
NZ1 polite and helpful providing all necessary information
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Posted 3 weeks ago
Joel was friendly, concerned about my lost cheque due to me but lost by Royal Mail!! I’m hoping my case will be resolved and my owed payment will be received asap. Thank you Joel for your time and consideration
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Posted 3 weeks ago
MB5 was very courteous, and resolved my query satisfactorily, great service as always
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Posted 3 weeks ago
Made a claim for a car accident, nice lady helped guide me through everything I needed to do, taking her time to explain everything as she went, thank you NZ1
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Posted 3 weeks ago
Easy to talk about your accisdent,very nice people to talk
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Posted 3 weeks ago
Hi I received a call from a very pleasant young person who was really helpful, patient and helpful with all my questions regarding my claim. Thank you.
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Posted 3 weeks ago
L9vely polite helpfully lady thankyou
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Posted 3 weeks ago
I spoke with Mae today. She was very pleasant and understanding. Made me feel at ease
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Posted 3 weeks ago
I spoke with Mae today. She was very pleasant and understanding. Made me feel at ease
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Posted 3 weeks ago
I really appreciate your help in making sense of all the confusion, with conflicting information from different people , it was a relief to have a positive conclusion, thank you
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Posted 3 weeks ago
The lady I spoke to was freindly, patient and very helpful. Only know her as EB3
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Posted 3 weeks ago
Really good customer service agent bs1
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Posted 3 weeks ago
Hi LV5 Was very courteous through out the call.
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Posted 3 weeks ago
Lovely helpful lady, lady’s username CG2, I was a bit confused by it all she was lovely and explained everything so tyvm
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Posted 3 weeks ago
Easy to contact, didn't have to wait to be connected to an operative. Really helpful and informative member of staff on the phone (BS1). Fast and effective service.
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Posted 3 weeks ago
JM2 at One Claim Insurance was extremely helpful with my claim today. The process was explained clearly, and I felt supported throughout the conversation. He was professional, patient, and efficient, which made what could have been a stressful situation much easier to deal with. I really appreciated their help and would recommend them to others.
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Posted 3 weeks ago
The person that dealt with my issue though not what I wanted to hear. She was very polite helpful and professional
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Posted 3 weeks ago
Very pleased with KG4
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Posted 3 weeks ago
One Call Claims is rated 4.8 based on 11,608 reviews