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One Call Claims Reviews

4.8 Rating 11,607 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,607 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
I am hard of hearing so it was pleasant to be able to understand the person I spoke with. Thank you. HB1
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Posted 3 weeks ago
BS1 very friendly and helpful, all sorted quickly and easily
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Posted 3 weeks ago
Straight forward, helpful and nice to talk to.Thank you
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Posted 3 weeks ago
BS1 very helpful
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Posted 3 weeks ago
contacted one call claims regarding non blame claim very professional efficient and friendly service provided after a third party collided with my parked car. thank you username bs1
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Posted 3 weeks ago
Timely and concise response and all details fully explained.
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Posted 3 weeks ago
Ac3 very helpful and sorted things quickly
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Posted 3 weeks ago
Very well looked after - the only issue was that the phone number.ber left with us was incorrect
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Posted 3 weeks ago
Very well looked after - the only issue was that the phone number.ber left with us was incorrect
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Posted 3 weeks ago
Great customer support whilst making a claims. Friendly, patient and helpful throughout the claim process.
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Posted 3 weeks ago
I spoke with Caitlin CI6. She was helpful and polite. Credit to the company and easy to work through things with. Hopefully One call Insurance can help the police find the hit and run driver to save others from the same ordeal.
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Posted 3 weeks ago
I spoke with Marc (MP4) and he was extremely helpful at putting my mind at ease regarding the claim for my car which was recently stolen. He was clear and efficient at resolving my concerns which took a huge weight off my shoulders helped to ease my worries. My claim is still being processed so I can't comment on One Call overall but so far it appears my claim is being dealt with efficiently. Thanks again Marc (MP4) for your help and I hope you have a fabulous Christmas 😊
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Posted 3 weeks ago
The call handler was very thorough and efficient. They made the stressful process very easy
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Posted 3 weeks ago
Spoke to a lovely lady Kaitlyn Ci6 she explained the process of claiming for damage to my car, this being a first time dealing as not been unfortunate to experience this before and everything was dealt with, with lots of reassurance.
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Posted 3 weeks ago
Very polite and helpful This makes a disappointing situation a lot more easy Thank you
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Posted 3 weeks ago
We’ve had a very lengthy process getting our car sorted that has been extremely upsetting but today we’ve been reassured that everything will be completed and arrangements in place thanks to Elisha today on the phone. Very calming and knew exactly what to do. I hope with Elisha’s input and assistance this will lead to us getting our car back with us in a few days.
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Posted 3 weeks ago
I'd just like to say that Bradley was very helpful, very thorough and made me feel at ease during the daunting claim process.
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Posted 3 weeks ago
Louis was pleasant, professional and friendly. Much appreciated. Thanks
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Posted 3 weeks ago
I must say that I was not getting very far at all with trying to get an answer relating to a third party claim. I am not best pleased when you are unable to talk to a person and instead keep getting instructed to use live chat or other online systems. Eventually after trying many times but without success Joe JW1 helped me and I must say he was very pleasant and could not have been more understanding. It’s very assuring that in today’s world where conversation is a thing of the past someone like Joe is still there to help.
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Posted 3 weeks ago
Very helpful and friendly.
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Posted 3 weeks ago
One Call Claims is rated 4.8 based on 11,607 reviews