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One Call Claims Reviews

4.8 Rating 11,607 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,607 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Helpful and efficient
Helpful Report
Posted 3 weeks ago
Very easy to speak to operatives who answer all questions
Helpful Report
Posted 3 weeks ago
Totally new experience for me having survived the last thirty years without having to submit a claim. it was all handled with clarity and I was made comfortable and not rushed through the process with all the next steps explained and followed up with the supporting mails. Thank you. Paul.
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Posted 3 weeks ago
The Claims / car repair / car pickup/ hire car process handler SA7 was friendly, helpful, and calm when I struggled with technology. We got there and await the end result. Thank you.
Helpful Report
Posted 3 weeks ago
TB7 was very helpful and steered me well through the required information collection process.
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Posted 3 weeks ago
Sa7 agent was very helpful and efficient, answering all of my queries efficiently. Top notch service.
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Posted 3 weeks ago
BS1 was very helpful on dealing with our accident, he was very clarm and patient we us which made the process easier Thanks
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Posted 3 weeks ago
Great service from Saskia thank you for your help
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Posted 3 weeks ago
First time I have been in this situation, so felt a bit daunted initially. But BS1 the agent who talked me through the process, was extremely helpful. Thanku
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Posted 3 weeks ago
Fast and efficient service, good communication
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Posted 3 weeks ago
JT4 - Jessica was very helpful with my claim
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Posted 3 weeks ago
Friendly, calm and helpful
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Posted 3 weeks ago
Speaking with JT4 today helped me with a very stressful situation. She assured me she will contact the relevant departments and the legal team. A very big thank you to JT4
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Posted 3 weeks ago
Great service and really friendly - very pleasant to deal with thank you SM1
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Posted 3 weeks ago
Very understanding, clear and patient.
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Posted 3 weeks ago
Extremely patient ,informative and heplful , in taking the claim details.
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Posted 3 weeks ago
Explained everything clearly and made the process as easy as possible.
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Posted 3 weeks ago
Your assistant could not have been more help. She was patient, thorough and kind. She appeared to sort everything out - time will tell, but it was a pleasure to talk with her.
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Posted 3 weeks ago
MB5 was extremely helpful and patient She taught me through the whole process with not only professionalism but obviously cared
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Posted 3 weeks ago
Very helpful gentleman on the telephone, it makes all the difference when you can talk to someone and they help.
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Posted 3 weeks ago
One Call Claims is rated 4.8 based on 11,607 reviews