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One Call Claims Reviews

4.8 Rating 11,877 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,877 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
SE2 was very helpful and explained clearly what l needed to know
Helpful Report
Posted 2 months ago
The young lady helped me tremendously Maxine MH9 She answered my query exceptionally well
Helpful Report
Posted 2 months ago
TP8 was very helpful and patient in explaining things
Helpful Report
Posted 2 months ago
Very nice person made my claim easy.
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Posted 2 months ago
My advisor BS1, was very calm in handling my reporting of the incident. Great Job
Helpful Report
Posted 2 months ago
LS9 was very helpful and patient and professional too. I was still quite shaken up whilst reporting my accident and she dealt with me sympathetically and calmly.
Helpful Report
Posted 2 months ago
CM9 was brilliant . She was patient and took time to explain things to me over the phone and answer my queries . She was very pleasant .
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Posted 2 months ago
MP4 call handler was very quick to reply and cleared up a misunderstanding on the forms i was sent out. Thank you Marc!
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Posted 2 months ago
AG8 spent some considerable time looking into my query, which I appreciated. Her manner was patient, warm and helpful. Thank you for the great customer service, Abbie.
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Posted 2 months ago
Cb3 caller was very helpful left me understanding what was going to happen thank you
Helpful Report
Posted 2 months ago
I have received a court letter with no communication about the claim and this has highly caused stress there should be a way to ring or better communication to inform what is going on
Helpful Report
Posted 2 months ago
KG3 was very professional, helpful and polite. Thank you
Helpful Report
Posted 2 months ago
Team are very helpful and understanding, however the process for completing the claim is rather convoluted. I keep getting calls asking me to complete the claim, but when your operators looks at my case, it appears that everything required has been delivered!
Helpful Report
Posted 2 months ago
SM1 was so helpful and courteous it was a pleasure to speak to her. She had all the info at hand and had a quick response to any questions I had. I felt I was well looked after by her knowledge and helpful ways, highly recommended.
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Posted 2 months ago
Bs1, was very helpful and polite and friendly.
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Posted 2 months ago
SA7 was very helpful on the phone, i will would recommend One insurance, I have been with one call for a few years. Always help when you speak to them over the phone...
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Posted 2 months ago
Very pleasant manor on the phone explaining clearly what was happening with my car
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Posted 2 months ago
Warm, friendly and very professional, clear and efficient. Thank you!
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Posted 2 months ago
Your lady under name EC2 is both friendly and efficient. Please thank her for her help to me today.
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Posted 2 months ago
Chloe...CM9 provided exemplary service when I called to report my little accident. Curtious, respectful and very helpful.
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,877 reviews