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One Call Claims Reviews

4.8 Rating 11,877 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,877 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Very helpful staff, gave me the the information I required. My thanks 👍
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Posted 2 months ago
She was very good advicer
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Posted 2 months ago
Very polite and courteous. Took me through all the steps needed with good explanation.
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Posted 2 months ago
DT3 very helpful, informative and polite.
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Posted 2 months ago
A G 8 Very helpful and polite.
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Posted 2 months ago
Friendly informative and helpful call staff
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Posted 2 months ago
Excellent assistance and customer service from the charming and extremely knowledgeable claims-handler aka BS1. Completely put my mind at rest and explained all my options very clearly after quite a traumatic event. Many thanks 🙏🏼
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Posted 2 months ago
Really nice patient and understood. Very compassionate.
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Posted 2 months ago
Shannon handled my call very well, answering any queries I had, whilst reassuring me of the claims process. Thank you!
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Posted 2 months ago
AC3 was extremely helpful and informative and was able to totally up to date me on my claim.
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Posted 2 months ago
I had a brief exchange with a chat operative, MP5, Mireille. As ever, very polite and efficient.
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Posted 2 months ago
SM1 gave very good service
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Posted 2 months ago
Very good customer service
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Posted 2 months ago
The whole claim process was so easy and helped with my stress levels immensely! BS1 was so calm and helped me loads!
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Posted 2 months ago
My call was dealt with by cm9, she handled it with a calm and professional attitude. She went through every step with me and put me at ease.
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Posted 2 months ago
Call answered promptly , clear information received so very happy with the service
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Posted 2 months ago
Great customer service and so helpful and knowledgeable thanks for making this so smooth
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Posted 2 months ago
Very professional and helpful all the staff are very friendly and efficient and polite from the start of my claim including jg6 Who i spoke with today so thanks to everyone regards Paul Wright
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Posted 2 months ago
CA4 was efficient and polite and done well I think slightly talk slower so I didn’t have to keep asking you to repeat
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Posted 2 months ago
Tiffany was amazing, friendly and arrange appointment for my hire car and my car to be dropped off
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,877 reviews