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One Call Claims Reviews

4.8 Rating 11,877 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,877 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Sophie gave excellent help and took time to explain the processes to me, and was vey understanding.
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Posted 2 months ago
Very helpful and pleasant on the phone.
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Posted 2 months ago
TG2 was very kind, patient and helpful today.
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Posted 2 months ago
Very helpful staff
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Posted 2 months ago
Superb Service from SM1 👍
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Posted 2 months ago
My call was answered within minutes and was was dealt with quickly and professionally
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Posted 2 months ago
AC3 was clear, concise and polite in getting the information I needed. Highly professional - many thanks.
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Posted 2 months ago
Excellent service concise and very customer friendly
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Posted 2 months ago
Extremely satisfied. BS 1 had been very kind and helpful. Best wishes for him for always. Saeed syed
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Posted 2 months ago
MP 4 was brilliant answered my question promptly and helped with another query too
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Posted 2 months ago
Excellent customer service. So friendly & helpful from the beginning of my call to the end. User ID SM1 is a credit to your organisation.
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Posted 2 months ago
Very helpful excellent service.
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Posted 2 months ago
Extremely helpful and clear.
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Posted 2 months ago
Super Efficient service from ONE Call Claims. The staff go out of their way to assist in anyway they can to get your vehicle in for repair as soon as possible. EC2 was particularly polite, caring and understanding of my situation, going above and beyond to meet my needs when locating a temporary vehicle for me.
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Posted 2 months ago
Really friendly and efficient
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Posted 2 months ago
The online chat is such a great facility, had a query regarding dash cam footage which they quickly answered, nice to be reassured especially at a stressful time MP4 was really helpful
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Posted 2 months ago
Very ,very nice lady explained everything in great detail and put my mind to rest .
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Posted 2 months ago
Brilliant team of claim handlers
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Posted 2 months ago
Very helpful
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Posted 2 months ago
Tg2 very nice and helpful.
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,877 reviews