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One Call Claims Reviews

4.8 Rating 11,877 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,877 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
CN3 was really great at listening to me and helping me with any questions I had regarding my claim. Really knowledgable and makes sure you’re fully happy before proceeding with anything. They’re not pushy and overall made it a super easy experience
Helpful Report
Posted 2 months ago
Excellent assistance from CB3 and SE2 much appreciated
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Posted 2 months ago
Helpful friendly and easy to work with
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Posted 2 months ago
I don’t like being called darling - I find it very patronising - I also don’t like being dtold that my vehicle is a right off when nobody has looked at it
Helpful Report
Posted 2 months ago
Nice people. Attentive and offered good advice.
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Posted 2 months ago
Very profesional and explained everything. KG5 WELL DONE
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Posted 2 months ago
TS6 was very calm and helpful and patient whilst lots was happening with the accident
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Posted 2 months ago
SA7 very efficient told me everything I needed to know
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Posted 2 months ago
TG2 was very friendly and helpful. Being stressed due to the incident it was nice to speak to a human who was very professional but friendly as well. Thank you
Helpful Report
Posted 2 months ago
Shannon was very helpful and explained everything throughly to us.
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Posted 2 months ago
This was my first time making a claim with this company. I was very nervous and stressed. RD1 was really helpful, patient, professional and explained everything to me. Thank you very much.
Helpful Report
Posted 2 months ago
Danielle was clear, patient, good humoured and helpful. She made a lengthy and slightly overwhelming process easier to cope with.
Helpful Report
Posted 2 months ago
With this being my first accident I was very nervous about calling , but this team member was polite very helpful professional and put me at ease Thank you
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Posted 2 months ago
SA3 was very helpful today and quickly explained options.
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Posted 2 months ago
Operative was clear and calm and informative
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Posted 2 months ago
I was talking to a real human who was empathetic. Thank you. Process was speedy and direct to point.
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Posted 2 months ago
They responded promptly and handled my problem efficiently.
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Posted 2 months ago
SS6 was very helpful, calm and kind call handler. Clear, concise and efficient
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Posted 2 months ago
I received friendly helpful support from advisor. NJ1.
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Posted 2 months ago
Katy was very helpful in discussing option we have after being involved in a no fault accident- while insured by One Call - One Insurance.Ltd & as a result we have decided to proceed with the accident claim via One Call
Helpful Report
Posted 2 months ago
One Call Claims is rated 4.8 based on 11,877 reviews