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One Call Claims Reviews

4.8 Rating 11,877 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,877 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
MH3 dealt with my enquiry very efficiently and quickly.
Helpful Report
Posted 2 months ago
Mp4 on live chat was very helpful
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Posted 2 months ago
HW6 was very helpful and quick to deal with my claim.
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Posted 2 months ago
Helpful and considerate.
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Posted 2 months ago
MP4 was efficient and effective. Assured me that I would have access to my vehicle to recover belongings today. Lodged the V5 with team to progress claim. Great service.
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Posted 2 months ago
NZ1 was very easy to talk to
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Posted 2 months ago
Very polite and clear.
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Posted 2 months ago
So helpful and makes you at ease knowing trying best to help
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Posted 2 months ago
C16 explained the process clearly. She was sympathetic and understanding. This made handling the inconvenience a little less stressful.
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Posted 2 months ago
BS1 was very helpful and patient. We had a really bad line and was difficult to hear him so he spoke slow and repeated himself so I got the information I needed
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Posted 2 months ago
NZ1 handled my call quickly and efficiently
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Posted 2 months ago
A very good service with clear explanation of the process and likely timeframe for my case to be resolved.
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Posted 2 months ago
Very efficient and helpful on the phone.
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Posted 2 months ago
Representative was courteous, sympathetic and explained the situation clearly. I was also given very clear information about the next steps.
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Posted 2 months ago
Friendly people
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Posted 2 months ago
Friendly and efficient. Explained everything in detail.
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Posted 2 months ago
TG2 was very helpful ,patient and understanding and helped guide me through the process . Reassured me after someone hit my parked car which was very stressful. Thank you.
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Posted 2 months ago
Nicely handled, polite and helpful. Answered my questions and got through the process quickly. Thank you TP8
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Posted 2 months ago
Based only on the initial contact with One Call Claims and SS6, who presented what the company entailed & took details of the car accident. SS6 was empathetic & seemed clear of procedures.
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Posted 2 months ago
SM1 was very helpful and polite. Understood totally my situation and was thorough in her attitude.
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,877 reviews