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One Call Claims Reviews

4.8 Rating 11,877 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,877 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
TS6 was brilliant and the service he gave me was exceptional Thank you
Helpful Report
Posted 2 months ago
SA3 was clear and helpful in how to proceed with my claim. Thank you.
Helpful Report
Posted 2 months ago
kG4 was very helpful and explained everything clearly
Helpful Report
Posted 2 months ago
Excellent and very helpful with the claim
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Posted 2 months ago
Everything sorted out very helpful indeed Kk2
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Posted 2 months ago
Quick call with NZ1 who was super efficient and took time to explain giving me confidence in OneCall's team. Many thanks
Helpful Report
Posted 2 months ago
I registered my details with this company. I have never had so much hassle in trying to contact them. You cannot phone, emails sent back to you, they message you and you can’t reply to the message, live chat, it’s not live chat it’s a questions and answers thing which does ask what you are wanting to find out or tell them what they want to know. Absolutely shocking company.
Helpful Report
Posted 2 months ago
Very helpful and sorted what was becoming a bit of a problem
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Posted 2 months ago
I had fantastic service from LV5 earlier today. He was able to handel my enquiry professionally. I was very impressed.
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Posted 2 months ago
Very polite and efficient
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Posted 2 months ago
Excellent service from SM1 today thank-you
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Posted 2 months ago
Just finished speaking with MH3 and very happy with how professional and helpful she was, finding out the answers for all my questions. Many thanks
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Posted 2 months ago
Perfect service
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Posted 2 months ago
The staff were fantastic but the portal did not allow me to upload the required documents and photos
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Posted 2 months ago
Absolutely brilliant service . The person i spoke to CM9 was fantastic
Helpful Report
Posted 2 months ago
Excellent service on the phone today. All my needs met. Nicely done to SM1!
Helpful Report
Posted 2 months ago
The process was straight forward and easy to follow. Follow up texts and email sent in good time and reminder as well. I was informed throughout the process. It was nice to speak to a human, not a robot and get a human response especially after an accident.
Helpful Report
Posted 2 months ago
Really made me feel at ease and explained everything perfectly, and she was very polite and helpful 10 out of 10 for this lady. The ladies username is SM1
Helpful Report
Posted 2 months ago
I have just made a call to see how my claim was progressing and I dealt with EC2 who was a delight to deal with. She was extremely helpful and also very professional too. She updated me on my claim on also provided me with lots of information and was very pleasant to deal with.
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Posted 2 months ago
Team very helpful and make the process simple well done SA7
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,877 reviews