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One Call Claims Reviews

4.8 Rating 11,877 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,877 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Very friendly and helpful staff. Explaining everything as they told it to me. Brilliant customer service
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Posted 2 months ago
Telephone Support from MJ2 following our car accident was prompt, courteous and professional. Thanks
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Posted 2 months ago
CB3 was Very helpful excellent service thank you
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Posted 2 months ago
Very professional and attentive
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Posted 2 months ago
Very knowledgeable and efficient service from AC3 in taking me through whole insurance process re collecting car for repairs and providing replacement vehicle
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Posted 2 months ago
During my call this morning I spoke to one of your agents, user name MB5. Your agent was very courteous during this call and detailed all the options available to me. I was extremely please with there professionalism.
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Posted 2 months ago
Dealt with my query, very helpful thank you (GS1)
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Posted 2 months ago
Very helpful
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Posted 2 months ago
My first accident in 30 years of driving requiring me to seek the assistance of my insurance company. I found them extremely helpful and they took the hassle out of dealing with a situation I knew nothing about! They dealt with it all, quick, easy and helpful 👍
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Posted 2 months ago
Kyle (KG3) been extremely helpful and sympathetic through this process. It’s been quite an emotional process for me with my car being a total loss and he’s been very kind and helpful and assigned me larger hire vehicle hopefully as the one I have currently is not working for me.
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Posted 2 months ago
Chloe was very helpful and a clear sympathetic communicator
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Posted 2 months ago
Very helpful young man
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Posted 2 months ago
It was a pleasure to speak with your advisor who was efficient and helpful and courteous. Very refreshing to speak with someone who obviously cares about her role and customer service.
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Posted 2 months ago
only being able to use an online chat to communicate once a claim is in place is extremely frustrating.
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Posted 2 months ago
TS6 - very helpful & passed me through to the replacement & repair organiser who was able to help proceed- he also called me back to prevent further cost of lengthy phone call.
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Posted 2 months ago
great and fast service
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Posted 2 months ago
Very nice lady sorted my problem
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Posted 2 months ago
Not good at first but today very happy
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Posted 2 months ago
CB3, very helpful and patient with a friendly attitude
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Posted 2 months ago
Dealt with by AC3 today, he was very pleasant and efficient. A pleasure to talk to.
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,877 reviews