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One Call Claims Reviews

4.8 Rating 11,876 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,876 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Very good service. Explained everything thoroughly. Thanks very much
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Posted 2 months ago
Dan was very helpful and courteous on the phone. It was much appreciated 👏
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Posted 2 months ago
the operative I spoke wiyj using user name DD5, was polite efficient and very helpful..
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Posted 2 months ago
Very pleasant and helpful.
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Posted 2 months ago
From start to finish my ‘no fault’ car accident was handled efficiently, professionally and very very quickly. Whoever I spoke to in each department were excellent and friendly too, right down to the last contact BT4…. Keep it up teams !
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Posted 2 months ago
The young lady(Username GS1) that was dealing with me, could have not been more professional and courteous if she tried. A CREDIT to your company , polite and very well mannered, it was refreshing to have such a pleasant conversation and understanding after having had my vehicle stolen.
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Posted 2 months ago
I have had an absolutely terrible experience with OC Repairs in Glasgow, however the service from OC Hire and Repairs has been first class. Thanks to Steven (SA7) for arranging the return of my car. Excellent, professional and helpful.
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Posted 2 months ago
The young lady(Username EC2) that was dealing with me, could have not been more professional and courteous if she tried. A CREDIT to your company , polite and very well mannered, it was refreshing to have such a pleasant conversation. WELL DONE
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Posted 2 months ago
Thankyou for MP4 your prompt and clear reply today . It certainly lifted some anxiety about the claim .I did check the Portal which indicated that the claim had been settled some 6 days ago but I hadn't received that in writing. Perhaps an email to accompany the Portal notes would have helped.
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Posted 2 months ago
Got through to Mireillie straight away (MP5),dealt with my query faultlessly,great experience.
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Posted 2 months ago
Hi BS1 was polite and very helpful Thanks again Alison
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Posted 2 months ago
Called one call about a bump for advice got a lovely man called Bradley BS1 he treated me with respect and explained how things are sorted out and that the case remains open for 7 days to await my decision. He is a credit to your company he really made me feel very comfortable about my first claim fora bump many thanks to him.
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Posted 2 months ago
I think the service is terrible. I've not had any contact with anyone since my initial call to report the accident. I've no idea what I'm supposed to do
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Posted 2 months ago
Great service from a real expert - treated me with respect and dignity- Olive CA4 is a credit to the company and is to be recommended to all users
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Posted 2 months ago
I have just spoken with JG6 about my car which is a write-off after my accident. The team member was friendly and helpful and the company has given me a very fair valuation of my car. I have been very pleased with the service from everyone with whom I have had contact. Thank you. Moira
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Posted 2 months ago
Brilliant, very helpful, polite and explained thing very thoroughly .
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Posted 2 months ago
Natalie was very clear, friendly and polite
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Posted 2 months ago
My call was answered promptly and MH3 was polite and helpful.
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Posted 2 months ago
Very helpful and professional. Many thanks!
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Posted 2 months ago
Very friendly and helpful staff. Explaining everything as they told it to me. Brilliant customer service
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,876 reviews