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One Call Claims Reviews

4.8 Rating 11,729 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,729 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
One call Claims has dealt with my claim efficiently over the weekend. The app was straight forward to upload details and CB4 clearly explained the process of collecting my car and returning it.
Helpful Report
Posted 1 month ago
excellent service , explain everything and help through the process well done
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Posted 1 month ago
MH3 was incredibly kind and very helpful. Great customer service. Thank you 😊
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Posted 1 month ago
A great thank you for your help and patience today to TW3. You deserve a full 5 stars for excellent customer service.
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Posted 1 month ago
Tiffany, username TG2 have me excellent customer service, she was knowledgeable, reassuring and friendly. She gave me excellent service and answered my questions great advice and useful information.
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Posted 1 month ago
The customer service agent was really nice and had excellent customer service. I was unsure what to do as I have never had an accident before, and she was really helpful to me.
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Posted 1 month ago
Customer service agent was polite, efficent and most helpful. Thank you
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Posted 1 month ago
TW3 was very helpful with my request
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Posted 1 month ago
Thank you Hayley…so helpful and patient !
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Posted 1 month ago
Good customer service, my query was solved promptly By RT4
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Posted 1 month ago
TG2 was lovely and friendly and answered my query in full.
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Posted 1 month ago
SS6 was very helpful and took time to explain the process clearly and answer all my questions. Thank you.
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Posted 1 month ago
MH9 Extremely helpful and courteous - checked my claim and gave me the correct phone number to contact concerning my claim
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Posted 1 month ago
SA3 was very professional and efficient
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Posted 1 month ago
Very pleasant operative. Very professional with a kind and sympathetic manner
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Posted 1 month ago
Fast, efficient service by One Call customer service ensured my vehicle was recovered and storage was too drawer service by Cambria Car Care as instructed by One Call. Very pleased with both companies and would highly recommend both.
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Posted 1 month ago
TW3 was very helpful passed me on to the right people to deal with my claim
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Posted 1 month ago
Customer Service from NZ1 was excellent, extended patience & understanding.
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Posted 1 month ago
Very helpful and answered all the questions I ask and very polite
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Posted 1 month ago
Yes very good and professional
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,729 reviews