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One Call Claims Reviews

4.8 Rating 11,729 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,729 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
MP4 answer all my queries and was very helpful thank you as I don’t like online he can’t be through
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Posted 1 month ago
She really satisfied me with expectations and she helped me Effectively next steps.
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Posted 1 month ago
All communication has been 1st class
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Posted 1 month ago
JW3 Joel I spoke today was one of the most helpful an polite members of your team I've spoken to over the past 3 weeks, thank you Joel
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Posted 1 month ago
Really clear advice and action from Toni (TW3). Professional, polite and decisive. All ambiguity was managed and we have a clear way forward. Great service, thank you.
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Posted 1 month ago
Very pleasant customer service. No problems
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Posted 1 month ago
Very helpful the lady on the phone . SA3
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Posted 1 month ago
MP4 was very helpful and managed to answer my questions.
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Posted 1 month ago
Excellent customer services
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Posted 1 month ago
First person in 3 weeks who was actually helpful.
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Posted 1 month ago
Marc or MP4 as he is known was really helpful. It is great to chat to someone empathetic at what is a difficult time
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Posted 1 month ago
HB1 was very helpful when I called but this was all undone when I spoke to the actual insurer.
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Posted 1 month ago
MP4 was extremely helpful with my query via live quat
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Posted 1 month ago
Excellent. Very helpful. Thank you.
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Posted 1 month ago
Put through to wrong insurer
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Posted 1 month ago
Very helpful
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Posted 1 month ago
A very helpful and understanding advisor helped me with my query.
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Posted 1 month ago
Fast friendly service. All questions answered.
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Posted 1 month ago
Contacted today regarding a fraudulent claim made against my and the chat operator MF1 was extremely helpful and soon sorted out my issue.
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Posted 1 month ago
Good response
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,729 reviews