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One Call Claims Reviews

4.8 Rating 11,729 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,729 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Excellent and knowledgeable connected me to who I needed. Nicole or NZ1 was excellent
Helpful Report
Posted 1 month ago
Lovely helpful lady couldn't of asked for more Bethany
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Posted 1 month ago
Great customer service cb3
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Posted 1 month ago
Before connecting my call all the terms and conditions were explained fully. I was then connected to someone, BS1. I confirmed I was waiting for a quote for repairs for the other party who caused the accident to decide if going through insurance. At all times BS1 was clear in the information that was required, explained when phone would go quiet, made sure I was aware of why details were needed. Overall I had a very positive call and feel very confident if I need to come back and make a claim.
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Posted 1 month ago
Helpful polite knowledgeable
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Posted 1 month ago
Everyone I’ve spoken to have been great, answered any questions I’ve had and made sure I’ve fully understood the process, why things are happening and just Generally all round helpful and pleasant to deal with - HB1,TG2 & GH4 especially
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Posted 1 month ago
Aaron was excellent, thank you
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Posted 1 month ago
Lovely lady, very helpful and polite
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Posted 1 month ago
Very helpful easy to answer the questions that they want
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Posted 1 month ago
Friendly and very helpful SM1
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Posted 1 month ago
BL3 i spoke to a lovely lady, she help me sort everything out with no worries :) would recommend.
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Posted 1 month ago
CB3 answered two calls today as I had questions. Excellent service and nothing is too much trouble. Thank you so much
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Posted 1 month ago
Mp5 was really helpfull answerd all questions and was very nice
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Posted 1 month ago
Good service from TW3. Answered all my questions and dealt with the booking in quickly.
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Posted 1 month ago
Explained everything and ensured I understood the process
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Posted 1 month ago
Clear and concise support
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Posted 1 month ago
Daisy was so helpful and kind. She dealt with my claim professionally and made sure I understood everything
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Posted 1 month ago
Swift and easy process thus far.
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Posted 1 month ago
Excellent thank you
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Posted 1 month ago
Reason for only 4 stars, you do have to do a bit of chasing round but once you finally do get hold of someone, everyone i have spoken too have been brillaint. MP4 was lovely to chat to today and solved my query quickly, friendly and professionally.
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,729 reviews