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One Call Claims Reviews

4.8 Rating 3,308 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 3,308 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Answered all my questions so far so good, patient too. Which helped as claiming on insurance is a whole new experience for me
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Posted 3 months ago
Don't use the chat site, I found to be quite rude, not helpful at all, after that the 3 other ladies I spoke with were lovely and helpful. Downside it was too long winded, 3 departments later I finalised just a notification.
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Posted 3 months ago
Polite, pleasant and helpful.
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Posted 3 months ago
Clear instructions and questions
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Posted 3 months ago
CN3 talked me through process and was very patient with me. would recommend
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Posted 3 months ago
MP4 was very helpful. He gave me an update and escalated my claim as I hadn't heard anything for 5 weeks
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Posted 3 months ago
Very helpful and friendly thanks JP2
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Posted 3 months ago
Just the job
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Posted 3 months ago
This pers. On was very helpful and very patient BS2
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Posted 3 months ago
Customer service was good although did have trouble hearing her at times. CA4
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Posted 3 months ago
Went through the process with HW6 she was very professional - it just took a while which I think is part of the process.
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Posted 3 months ago
I was supported by Marc MP4 with my update. I kept recieving messages requests further information about my accident. I kept trying to contact them to no avail. I went online chat and my mind was put at rest within 2 mins by MP4 aka Marc who informed me they had all my documents
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Posted 3 months ago
Put me at ease after a stressful accident
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Posted 3 months ago
BS2 was very helpful in sorting out my claim
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Posted 3 months ago
My call handler NB1 was very helpful and polite regarding my claim
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Posted 3 months ago
MH9 very helpful regarding my question on webchat about my claim.
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Posted 3 months ago
Dealing with my claim efficiently so far. Can’t give five stars as you can’t phone them to discuss an existing claim, you can only contact them through online chat.
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Posted 3 months ago
MP4 (Marc) was very helpful today it was much appreciated.
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Posted 3 months ago
EJ1 was very calm and helpful
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Posted 3 months ago
After a delay getting started, MP5 answered my questions promptly and was very pleasant.
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Posted 3 months ago
One Call Claims is rated 4.8 based on 3,308 reviews