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One Call Claims Reviews

4.8 Rating 12,053 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,053 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Brilliant customer service, Tommy my adviser handled the call very professionally and gave me all the details I needed Thank you.
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Posted 3 months ago
juliet bravo was very helpful patient good to talk with and put me right through all of my details thank you very much
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Posted 3 months ago
Sa7 very helpful polite young man sorted my car problem out in no time
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Posted 3 months ago
Tg2 was very helpful and friendly. Thankyou
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Posted 3 months ago
DK3 was very helpful throughout.
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Posted 3 months ago
Tyler was excellent and very professional
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Posted 3 months ago
I spoke to Sebastian (Seb) today about my concern/complaint and he immediately reassured me that moving forward he will personally handle my file and has undertook to provide an update as to the repair of my vehicle. Seb was furnished with the history of a previous matter which explained fully why I wanted to use a garage that had assisted me previously when the approved garage from one call did a shoddy repair on my vehicle. He was sympathetic and listened to my reasons. I felt like he fully got a grasp of my previous complaint which was never responded to and assured me that moving forward my experience will be a positive one.
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Posted 3 months ago
Milly was so helpful, it was a pleasure talking to her
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Posted 3 months ago
The One Call assistance I received today from agent SA3 was 100% professional. Her courteous and helpful manner were exemplary.
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Posted 3 months ago
Very professional telephone operative. Helped a lot.
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Posted 3 months ago
Excellent service from Jack. He was very knowledgeable and patient . Many thanks
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Posted 3 months ago
CB3 was super helpful today. Thank you.
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Posted 3 months ago
EF1 - she was very helpful, explained clearly and gave me all information I needed.
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Posted 3 months ago
Ch3 absolutely spot on super efficient very friendly and professional service top man
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Posted 3 months ago
Really helpful and efficient. Thanks for your help JM2 and CH3
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Posted 3 months ago
Very confident in my claim. Excellent service from Toni TW3! She made it as easy as it could be. Thank you!
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Posted 3 months ago
Had a brilliant customer service from a young lady could not help enough all explained Many thanks MF1
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Posted 3 months ago
NZ1 was very helpful, courteous and patient. Very good!
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Posted 3 months ago
Very happy with the customer service from KG4, very nice kind attitude in helping me with my questions and answers
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Posted 3 months ago
SA7 was kind and helpful. I have to add that it made a pleasant change from the previous people at One Call who I have dealt with!
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,053 reviews