Login
Start Free Trial Are you a business? Click Here

One Call Claims Reviews

4.8 Rating 12,053 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,053 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

NZ1 was so helpful with listening to my claim. They were clear, concise and always patient with asking me to repeat her questions. Thank you for making something quite stressful much easier!
Helpful Report
Posted 3 months ago
Spoke to a very competent and helpful member of staff when reporting car accident.
Helpful Report
Posted 3 months ago
I was contacted today by my claims handler informing me of the outcome of my claim . KG3 was most helpful and polite I am very impressed by one calls teams they are very efficient and knowledgeable and have been a pleasure to deal with.
Helpful Report
Posted 3 months ago
Very helpful and patient as my phone line wasn’t very good. CB3 helped me find the email that I needed and I was able to upload the images required to progress my claim
Helpful Report
Posted 3 months ago
MH 9. Had a very good service and answer to my question. After being shipped from different departments and trying to use the portal which was unsuccessful. At last I spoke to Mh9 who dealt with my query straight away, very efficient.
Helpful Report
Posted 3 months ago
CB3 was very helpful with my query today.
Helpful Report
Posted 3 months ago
The contact I had with BS1, Bradley today was exceptional. There was a lot of information to go through and he went through it all very patiently and thoroughly. Bradley had a very calming and friendly way of communicating all the necessary information. Thank you
Helpful Report
Posted 3 months ago
I was not looking forward to reporting my claim as I was expecting it to be difficult and confusing but Toni TW3 made everything very easy and straightforward. She was very nice and listened to what I had to say and explained everything clearly and answered all my questions. This was only for a very minor claim but it was all sorted and arranged very quickly.
Helpful Report
Posted 3 months ago
Mp4 marc was good helped me with filling in the online claim form. Quick and efficient.
Helpful Report
Posted 3 months ago
No judgement, friendly and calm customer service. Put me at ease straight away.
Helpful Report
Posted 3 months ago
Lovely, friendly customer service from TG2, was a pleasure to chat to
Helpful Report
Posted 3 months ago
Prompt and professional service.
Helpful Report
Posted 3 months ago
TG2 was friendly and efficient.
Helpful Report
Posted 3 months ago
Very professional
Helpful Report
Posted 3 months ago
My handler was DD5. He was polite, friendly and professional. He took the time to clearly explain what was required and available and checked to ensure I understood. His explanations and information was clear. He talked me through the excess payment process and arranged prompt collection of the vehicle.
Helpful Report
Posted 3 months ago
Absolutely fantastic service from DT3
Helpful Report
Posted 3 months ago
MH9 Was very helpful and understanding
Helpful Report
Posted 3 months ago
MH9 Was very helpful and professional.straight to the point and fixed my query.thanks
Helpful Report
Posted 3 months ago
MP4 was the agent who handled my query this morning. Very professional and efficient. Thank you
Helpful Report
Posted 3 months ago
MM9 was very helpful..going me an update to the best of their knowledge, and also passing on another method of contact in case I'm at work, where I'm unable to answer the phone. Very helpful
Helpful Report
Posted 3 months ago
One Call Claims is rated 4.8 based on 12,053 reviews