Login
Start Free Trial Are you a business? Click Here

One Call Claims Reviews

4.8 Rating 12,053 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,053 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

KG4 was very helpful
Helpful Report
Posted 3 months ago
Very helpful lady rang to progress my claim. She did what she could to help. Thank you SM1 Not her fault there wasn't a courtesy car needed.
Helpful Report
Posted 3 months ago
The person handling my claim was sympathetic,helpful and gave me full confidence
Helpful Report
Posted 3 months ago
The agent who called was very helpful and courteous
Helpful Report
Posted 3 months ago
Prompt response, polite friendly call handler who patiently took all the details and clearly explained what would happen next.
Helpful Report
Posted 3 months ago
Easy to contact, efficient, simple to understand and navigate through the procedure. MH3 was polite,calm and pleasant. Very good overall.
Helpful Report
Posted 3 months ago
Very friendly, helpful and efficient customer service. Everything explained clearly and patiently.
Helpful Report
Posted 3 months ago
Really efficient and excellent service. Staff are friendly and polite
Helpful Report
Posted 3 months ago
Brilliant service very professional SM1
Helpful Report
Posted 3 months ago
Great service today and supportive and clear helping the start of an accident claim. Tommy was fab - TS6
Helpful Report
Posted 3 months ago
Very helpful down to earth team
Helpful Report
Posted 3 months ago
I found it an ordeal to actually get to someone who could help me. This took me around 6 hours. When I eventually got to someone she was very good in answering my questions and has guided me to the next steps that I should take
Helpful Report
Posted 3 months ago
JW1 gave brilliant service very helpful
Helpful Report
Posted 3 months ago
Very proffesional person sm1 friendly & good at her job.
Helpful Report
Posted 3 months ago
Chatted with MP4 and was sorted out efficiently and without fuss. Cheers
Helpful Report
Posted 3 months ago
SM1 had excellent customer service and very polite and helpful throughout. Spot on 👍🏻
Helpful Report
Posted 3 months ago
There is 24 hour access to a claims form to report an accident. This was followed up within a week with a phone call ti go over details.
Helpful Report
Posted 3 months ago
The team at one claim were kind and helpful, they unfortunately referred me to a subcontractor who was not . Once I got in touch with them to explain what had happened they apologised and rectified the matter promptly. Hopefully the repair company will be as good as their customer service.
Helpful Report
Posted 3 months ago
Customer service person was really professional and helpful.
Helpful Report
Posted 3 months ago
Once again, the One Call operative Gordon was helpful pleasant and very helpful with my issues.
Helpful Report
Posted 3 months ago
One Call Claims is rated 4.8 based on 12,053 reviews