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One Call Claims Reviews

4.8 Rating 12,053 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,053 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Very friendly and reassuring chat. Got information that I needed and Marc/MP4 said he will chase the issue to move things forward. Unfortunately things have been and still are moving slowly, but this was a positive customer service experience for once.
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Posted 3 months ago
DT3 was sympathetic and explained everything. My only complaint is the amount of time it takes to actually get to speak to a real person
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Posted 3 months ago
My call was handled quickly and efficiently with a lovely lady who was very patient and understanding, no hassles and recovery vehicle arrived very quickly, explained everything I needed to know, would totally recommend
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Posted 3 months ago
Good prompt service after others had failed to deliver
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Posted 3 months ago
Would be easier if everyone spoke to each other ie a single point of contact dealing with your case rather than you being the handler. Marc in claims MP4 was very efficient and helpful. Thank you Marc
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Posted 3 months ago
Very helpful explained what happens moving forward.
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Posted 3 months ago
Friendly, polite and clear communication.
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Posted 3 months ago
Easy to deal with, knowlegable and friendly staff, customer focussed. Staff code TG2
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Posted 3 months ago
MP5 was very friendly, efficient and sorted out issue quickly and satisfactorily. Full marks.
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Posted 3 months ago
They have not made me happy. They have done an ok job
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Posted 3 months ago
The staff member was very friendly, patient and understanding . Very helpful More than happy that I chose this insurance company .
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Posted 3 months ago
Happy with the call and how they handled my bad hearing.
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Posted 3 months ago
So far, after some confusion over how to actually talk to someone, this was a very positive exchange. I now have to actually get my vehicle repaired so early days
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Posted 3 months ago
Nice real person. Very professional. Covered everything I needed. Top marks
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Posted 3 months ago
Very helpful on the phones SE2
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Posted 3 months ago
SA3 was really efficient and the call lasted less than 10 minutes
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Posted 3 months ago
Very helpful with understanding pay out offer and making next steps clear.
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Posted 3 months ago
Very helpful member of staff who explained the process of my accident repair very well
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Posted 3 months ago
They have dealt with my claim expertly and efficiently keeping updated throughout the process.
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Posted 3 months ago
Mh3was very professional lovely to speak to
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,053 reviews