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One Call Claims Reviews

4.8 Rating 12,059 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,059 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

I spoke to Tony today (TW3) and she was so so helpful with my claim. She explained everything thoroughly but with compassion, which really put me at ease throughout the phone call. So was friendly and informational
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Posted 3 months ago
Spoke with EC2 today regarding my claim. Nice lady very helpful and made the best of a bad situation with appropriate humour and kindness...
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Posted 3 months ago
Very happy with the way JM2 handled my claim. Calm and efficient.
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Posted 3 months ago
Marc was very efficient & quick in answering my question & sorting it out MP4
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Posted 3 months ago
CA4 was very helpful in taking my claim details.
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Posted 3 months ago
Agent was sympathetic and helpful. My husband dealt with claim under my instructions as I was still in shock. Everything was on loudspeaker so I could confirm details when necessary. Agent made a stressful situation more bearable with her caring and professional manner. Than you M Thompson
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Posted 3 months ago
I spoke with Esther today (EC2). She 2as so helpful and really friendly. Answered all my questions and provided peace of mind that my car claim is in safe hands. Thank you Esther!
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Posted 3 months ago
Sa7 was a great help with returning my hire car
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Posted 3 months ago
Excellent service polite and professional staff Ben and Shanna SA3 who I have dealt with have been excellent.
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Posted 3 months ago
Good service today very helpful
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Posted 3 months ago
Kind and very helpful. SM1 was the call handler and she was extremely efficient. Thank you!
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Posted 3 months ago
respond quickly and clearly. and provided good suggestions whenever necessary.
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Posted 3 months ago
Good Service
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Posted 3 months ago
Just booked my car in for repair! SA7 was very polite, reassuring and thorough! Thank you 🤩
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Posted 3 months ago
Just reported a new accident/collision and the call handler (JW1) was friendly and efficient. At this stage very happy with the service
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Posted 3 months ago
very helpful, very informative and very polite SE2
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Posted 3 months ago
MP4 Had a chat on live chat with Marc. Very polite be respectful. Helped me with my issue and pointed me in the right direction. Very good.
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Posted 3 months ago
Jordon was amazing and explain everything to me clearly, very friendly and helpful
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Posted 3 months ago
The people I dealt with have been nothing but helpful. I've always felt that we are important to the staff. Brian who collected the vehicle was so friendly and efficient, just like Saskia (SM1) who made the arrangements to return the car. Thank you all.
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Posted 3 months ago
Very helpful and friendly service
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,059 reviews