Login
Start Free Trial Are you a business? Click Here

One Call Claims Reviews

4.8 Rating 12,068 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,068 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

CI6 Answered and explained all questions clearly and politely and helpful recommended.
Helpful Report
Posted 3 months ago
CB3 was Very polite friendly and helpful a pleasure to speak to
Helpful Report
Posted 3 months ago
The lady I spoke to was very polite and helpful. Very pleasant experience.
Helpful Report
Posted 3 months ago
Fantastic service. Friendly and polite
Helpful Report
Posted 3 months ago
Great communication nice telephone voice I felt that I was in good hands
Helpful Report
Posted 3 months ago
So far from the initial phone call regarding the crash the team have been great giving me all the information I need
Helpful Report
Posted 3 months ago
Very efficient and friendly, professional
Helpful Report
Posted 3 months ago
Amazing staff and amzing service !!!! Ec2 was soooo helpful and nothing was too much trouble ! Fabulous service fabulous company! I highly Recomened!!!!
Helpful Report
Posted 3 months ago
Everyone I have spoken to have been very helpful
Helpful Report
Posted 3 months ago
Excellent service advisor User name MP4
Helpful Report
Posted 3 months ago
Fast and efficient response to start the process of my claim. Very courteous and helpful person helped me on the phone.
Helpful Report
Posted 3 months ago
Excellent concise information with friendly helpful people although I hope not to need their services again would fully recommend them
Helpful Report
Posted 3 months ago
Very pleasant and helpful on the phone
Helpful Report
Posted 3 months ago
Dk3 was very helpful and patient
Helpful Report
Posted 3 months ago
Was very patient and explained everything to me
Helpful Report
Posted 3 months ago
CB3 WAS VERY HELPFUL IN MY CALL
Helpful Report
Posted 3 months ago
Fantastic service from all the people I have spoken to about my claim from beginning to end. Today I spoke to SM1 who called to let me know that my car was ready and to sort delivery, she was an absolute joy to speak to, It’s such a pleasure to speak to people who are obviously being themselves rather than the scripted, robotic voices you often get. Although the process has not been super speedy, once they received the parts needed they got on with the work and that was completed quickly. You can hardly blame One Call for slow delivery of parts. I have been kept informed of progress every 5 days or so and that has been putting my mind at rest that I haven’t been forgotten. Thank you for making, what I thought would be a complicated and tedious process, so easy and stress free
Helpful Report
Posted 3 months ago
MP4 dealt with my enquiry quickly and effectively, great service 👍
Helpful Report
Posted 3 months ago
TB2 was very helpful.
Helpful Report
Posted 3 months ago
Great help JB9 as had to report a claim, from start to finish he kept me informed, thank you
Helpful Report
Posted 3 months ago
One Call Claims is rated 4.8 based on 12,068 reviews