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One Call Claims Reviews

4.8 Rating 12,064 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,064 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

very helpful, very informative and very polite SE2
Helpful Report
Posted 3 months ago
MP4 Had a chat on live chat with Marc. Very polite be respectful. Helped me with my issue and pointed me in the right direction. Very good.
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Posted 3 months ago
Jordon was amazing and explain everything to me clearly, very friendly and helpful
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Posted 3 months ago
The people I dealt with have been nothing but helpful. I've always felt that we are important to the staff. Brian who collected the vehicle was so friendly and efficient, just like Saskia (SM1) who made the arrangements to return the car. Thank you all.
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Posted 3 months ago
Very helpful and friendly service
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Posted 3 months ago
Everything went like clockwork, kept informed of time & date for delivery. Very pleasant customer service.
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Posted 3 months ago
Call handler CI6 was brilliant in handling the situation and a credit to the company. Thanks for your help C
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Posted 3 months ago
The process was made very stress free. The call handler TW3 was lovely and made the whole ordeal very easy. Thank you
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Posted 3 months ago
DK3 was a great customer service adviser who helped deal with the calls well.
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Posted 3 months ago
Very helpful and clear on questions on how to proceed with my claim. Thank you
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Posted 3 months ago
Toni PLO3 was brilliant really helpful as have never had a crash and had no idea what I needed to do after nearly 49 years of driving
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Posted 3 months ago
Toni PLO3 was brilliant really helpful as have never had a crash and had no idea what I needed to do after nearly 49 years of driving
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Posted 3 months ago
I spoke with MF1 today. She was extremely professional, whilst being approachable and friendly.
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Posted 3 months ago
All the staff I have spoke to are all very helpful and friendly brilliant customer service
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Posted 3 months ago
As I have never had to do this before I found trying to get to the stage where I spoke to someone distressing.As I am old school.,but once speaking to this lovely lady ,I felt she was so helpful in every way couldn't fault at all and explained everything to me ,so reassuring.
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Posted 3 months ago
Very helpful
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Posted 3 months ago
CI6 Answered and explained all questions clearly and politely and helpful recommended.
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Posted 3 months ago
CB3 was Very polite friendly and helpful a pleasure to speak to
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Posted 3 months ago
The lady I spoke to was very polite and helpful. Very pleasant experience.
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Posted 3 months ago
Fantastic service. Friendly and polite
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,064 reviews