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One Call Claims Reviews

4.8 Rating 12,054 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,054 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Mh3was very professional lovely to speak to
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Posted 3 months ago
Very happy withsa7 was polite and helpful can’t fault service
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Posted 3 months ago
SA7 was great with all the info and setting up my car delivery. Than you very much
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Posted 3 months ago
Both my calls today were dealt with very professionally by 2 lovely ladies. Thank you so much for being helpful and professional
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Posted 3 months ago
Ac3 went the extra mile for me today, he contacted the garage and found the repair to my vehicle were completed and arranged to have the car back to me for Saturday as i needed the car back. The courtesy car i was given did not accommodate my husband's wheelchair, and I really needed it for Sunday to take him out. Thank you so much
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Posted 3 months ago
Answered my call swiftly after failing to make an online claim. I was unable to do it over the phone without any difficulty. They provided me with an email address to send my photos to.
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Posted 3 months ago
SM1 amazing phone manner and nothing was too much for her! Credit to your company
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Posted 3 months ago
Katy looked after our small accident notification with absolute friendly professionalism !!
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Posted 3 months ago
Friendly assistance from MH9 today. Query sorted very quickly, thankyou .
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Posted 3 months ago
Friendly and professional service from KG4 at One Call Claims - helped to make a stressful and difficult day a little better! Thank you!
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Posted 3 months ago
Always polite and very helpful staff on the phone. Keen to offer a good service. The call handler I spoke to today was BS1
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Posted 3 months ago
Jordan (JP2) Was extremely helpful and fully explained the whole claim process simply and professionally
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Posted 3 months ago
Excellent
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Posted 3 months ago
very helpful lady with the user name sm1 very polite excellent
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Posted 3 months ago
Spoke with BS1 today. Very understanding and patient with me as I was a little shook up still. Took the time to explain everything clearly, Ive never made a claim before so needed walking through it all.
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Posted 3 months ago
I spoke to Tony today (TW3) and she was so so helpful with my claim. She explained everything thoroughly but with compassion, which really put me at ease throughout the phone call. So was friendly and informational
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Posted 3 months ago
Spoke with EC2 today regarding my claim. Nice lady very helpful and made the best of a bad situation with appropriate humour and kindness...
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Posted 3 months ago
Very happy with the way JM2 handled my claim. Calm and efficient.
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Posted 3 months ago
Marc was very efficient & quick in answering my question & sorting it out MP4
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Posted 3 months ago
CA4 was very helpful in taking my claim details.
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,054 reviews