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One Call Claims Reviews

4.8 Rating 12,072 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,072 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

MP4 provided excellent customer service , I am very happy
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Posted 3 months ago
So far have been very easy to deal with and constantly emailing updates
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Posted 3 months ago
Claim dealt with quickly and efficiently.
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Posted 3 months ago
MP4 was great. But why wouldn't one call claims recognise my email to access portal?
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Posted 3 months ago
The man I was talking to was very patient and helpful but the process itself was difficult for a person my age not good with mobile phones . At least he talked me through each stage and was very patient otherwise i would have struggled
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Posted 3 months ago
MB5 was most helpful
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Posted 3 months ago
CB3 was quick polite and efficient. No complaints....
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Posted 3 months ago
Very good service from start to finish ...car in garage ..courtesy car was sitting ready and kept upto date with cars progress The way insurance should be ...well done to all
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Posted 3 months ago
Very nice and understanding
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Posted 3 months ago
Quick prompt service
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Posted 3 months ago
Dd1 was very professional and a great help arranging the return of my car. A fine asset to your company.
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Posted 3 months ago
EC2 was very helpful informed me of every step of the process with my car repair,worked around my work for delivery if my car,very polite and explained everything clearly, very professional at all times excellent customer service
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Posted 3 months ago
SA7 Very informative conversation and upadte
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Posted 3 months ago
The gentleman I spoke to was lovely, I called for advice and give information. He talked me through everything, was very patient and made sure I understood any questions
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Posted 3 months ago
Efficient and helpful
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Posted 3 months ago
Very informative and very helpful thank
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Posted 3 months ago
I rang today to let you know what had happen with my car being damaged, the lady MH3 was so nice and helpful made me feel at ease with the situation, she explained everything to me and was very good and I understood all the information given, thankyou again for being so helpful.
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Posted 3 months ago
Tom TW6 was polite and respectful, Tom explained the next steps which put my mind at rest. Excellent service.
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Posted 3 months ago
Hayley was friendly, knowledgeable and patient and handled the call professionally
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Posted 3 months ago
Very happy with the help that Charlie (CB3) gave as I phoned to arrange return of my car. I asked to collect it and that was arranged instantly and the address sent to me. Look forward to collecting my car tomorrow.
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,072 reviews