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One Call Claims Reviews

4.8 Rating 12,074 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,074 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Customer service was efficient polite and helpful TG2
Helpful Report
Posted 3 months ago
This claim has been going on since February. I have received an email from you last week saying there is no claim! Today’s call was to ask me questions I already answered in May. The rep was rude and sarcastic. Listen to the recording back
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Posted 3 months ago
Very efficient,knowledgeable. Didn’t feel rushed was given time to think. I was able to understand everything that was being said to me .
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Posted 3 months ago
I spoke to TW6 today he was very helpful and explained everything so I understood very well.
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Posted 3 months ago
After a rocky start i finally got someone who didn't pass me on or put on hold sm1 was brilliant 👏 job done in no time and I didn't have to keep going through the hole story again and again thank you sm1 my hero ❤️
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Posted 3 months ago
Jordan was very good
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Posted 3 months ago
I found Charlie CB3 Very helpful. Talking me through everything.
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Posted 3 months ago
Toni took me through everything effortlessly made it easy for me very helpful
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Posted 3 months ago
JW1 was very helpful. He explained everything clearly. This is my first experience in dealing with a car accident claim and I was extremely happy with the service I received.
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Posted 3 months ago
Really clear and helpful.
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Posted 3 months ago
Service very good, delivery of hired car great
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Posted 3 months ago
MP5 was very helpful
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Posted 3 months ago
MP5 was very helpful and quick to respond to my questions
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Posted 3 months ago
Very good and patient
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Posted 3 months ago
My Agent (SA3) was extremely patient, helpful and understanding. Made the process easy to deal with.
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Posted 3 months ago
Marc was a very professional customer service . He helped and reassured me regarding my claim.
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Posted 3 months ago
Great service by TW6 Recommended A++
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Posted 3 months ago
MP4 was very helpful and asked every question I asked.
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Posted 3 months ago
Would give them 10 stars if I could TG1 SM1 & JP2 made things so simple so helpful
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Posted 3 months ago
Clear , polite and prompt call management
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,074 reviews