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One Call Claims Reviews

4.8 Rating 12,059 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,059 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

My handler was DD5. He was polite, friendly and professional. He took the time to clearly explain what was required and available and checked to ensure I understood. His explanations and information was clear. He talked me through the excess payment process and arranged prompt collection of the vehicle.
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Posted 3 months ago
Absolutely fantastic service from DT3
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Posted 3 months ago
MH9 Was very helpful and understanding
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Posted 3 months ago
MH9 Was very helpful and professional.straight to the point and fixed my query.thanks
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Posted 3 months ago
MP4 was the agent who handled my query this morning. Very professional and efficient. Thank you
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Posted 3 months ago
MM9 was very helpful..going me an update to the best of their knowledge, and also passing on another method of contact in case I'm at work, where I'm unable to answer the phone. Very helpful
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Posted 3 months ago
we were treated very well thank you
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Posted 3 months ago
Very clear on next steps, explained in eight amount of detail, pleasant agent HB1
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Posted 3 months ago
Very helpful and easy to understand
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Posted 3 months ago
My second call re my Insurance claim & really impressed again. Efficient, polite, knowledgable & no messing around. All information to hand & just so organised - so refreshing & much easier than I was expecting. Thank you TG2
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Posted 3 months ago
The adviser RD1 was helpful and clear in what is needed and what happens next, made the process less stressful.
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Posted 3 months ago
Amazing service today from BS1 , as a woman age 54 & never having made a claim ever (ps this wasn’t my fault ) I was worried sick having to phone up & the call was dealt with so calmly. Wow such a lovely young gentleman, so professional & patient - provided so much information in great detail making sure I understand exactly was was being said . . . . . Or most of it . . Wish there was more Bradley’s around !! now I just have to find all the emails I’ve to sign
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Posted 3 months ago
Very helpful young man . These people are second to none . Would use this company again and recommend to all my family and friends
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Posted 3 months ago
Very helpful man taking details, easy to understand and put me at ease.
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Posted 3 months ago
Lovely guy with compassion
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Posted 3 months ago
Very good service from TF6
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Posted 3 months ago
Excellent customer service today,very helpful and knowledgeable.
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Posted 3 months ago
Easy to talk to and friendly
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Posted 3 months ago
Jordan was extremely helpful, informative and understanding of the circumstances. We thank him for his help
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Posted 3 months ago
Helpful at the scene. Very professional on the phone. Sensitive to the trauma of events. Caller CN3
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,059 reviews