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One Call Claims Reviews

4.8 Rating 11,645 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,645 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Everyone has been very polite knowledgeable and very kind and understanding
Helpful Report
Posted 4 weeks ago
The gentleman was very helpful and kind at this distressing time
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Posted 4 weeks ago
I found Marc(MP4) to be very helpful in our chat
Helpful Report
Posted 4 weeks ago
Excellent flexibility to help speed up the process by your staff member. Getting our repairs and courtesy car arranged ahead of proposed date.was much appreciated.
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Posted 4 weeks ago
Sa3 was helpful and quick in resolving my issue
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Posted 4 weeks ago
Very helpful young man DK3
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Posted 4 weeks ago
Happy with the call today. Really happy you are trying to say they are at fault as well. Thanks Andy
Helpful Report
Posted 4 weeks ago
TS6 was very helpful and polite manner he explained everything in details which I was happy with.
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Posted 4 weeks ago
Help full with information and it my first time going through insurance claims.
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Posted 4 weeks ago
TW3. Lovely manner. Very professional and helpful
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Posted 4 weeks ago
Many thanks to MF1 (Mellisa) for dealing with my query very efficiently and very politely. I think that my question was slightly unusual and while it took a little time to get the answer, Mellisa kept me informed and reassured me that she was still there. I’m not really sure what more she could have done for me. Many thanks again.
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Posted 4 weeks ago
Nice young lady took my call, took details and put me in contact with my insurance company directly. Efficient and friendly.
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Posted 4 weeks ago
Very understanding and professional
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Posted 4 weeks ago
Very professional, in the way I was dealt with. Couldn't fault the service.
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Posted 4 weeks ago
My call today with Marc (MP4) was managed quickly and efficiently, thank you for your support
Helpful Report
Posted 4 weeks ago
Quick seemless service with helpful staff taking the time to explain each step to me. I was kept up to date on progress throughout
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Posted 4 weeks ago
EC2 was very good. She was efficient and very pleasant to chat with.
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Posted 4 weeks ago
EC2 was lovely, very helpful and dealt with my vehicle delivery brilliantly
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Posted 4 weeks ago
Bit of a nightmare to get through, was given several different numbers
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Posted 4 weeks ago
Very polite, helpful and informative.
Helpful Report
Posted 4 weeks ago
One Call Claims is rated 4.8 based on 11,645 reviews