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One Call Claims Reviews

4.8 Rating 11,621 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,621 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Diligent in sorting out my write off and regularly communicating all progress with me!
Helpful Report
Posted 4 weeks ago
Helpful service from the start .
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Posted 4 weeks ago
MY7 very helpful, answered all my queries professionally and quickly:)
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Posted 4 weeks ago
Very polite service and helpful
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Posted 4 weeks ago
I spoke to EB3 and she was so lovely, helpful and professional, I was stressed and upset re crashing my car the day before and she alleyed my fears.
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Posted 4 weeks ago
Helpful THX
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Posted 4 weeks ago
Very helpful and explained everything clearly
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Posted 4 weeks ago
JW5 handled my call in a very professional matter. All queries were answered. Thank you
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Posted 4 weeks ago
AK1 was very friendly, efficient and polite when I called and dealt withy questions very effectively.
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Posted 4 weeks ago
SM1 WAS SUPER HELPFUL
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Posted 4 weeks ago
Spoke with KG3 whi explained in clear and easy detail everything. I went over things several times and he was very helpful. Excellent
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Posted 4 weeks ago
MF1, as always, very helpful, thank you.
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Posted 4 weeks ago
Excellent service, very informative good communication x
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Posted 4 weeks ago
only one reason i have that i met the best representative i ever met working for one of your subsiduary company so thanks to Daisy user name dh8 so i give only maria a 100 out 10 she was amzing and her listen skill are top tier and her attitude to solving issues of a stress me is like written from the manual
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Posted 4 weeks ago
The price to repair my car was cheaper than those quoted to me privately. All the staff I dealt with, in particular AC3 were very helpful. The process has been fairly smooth throughout.
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Posted 4 weeks ago
Spoke to EC2 he answered all my questions,polite and pleasant. thanks
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Posted 4 weeks ago
MH3 Very polite, friendly and helpful member of your team.
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Posted 4 weeks ago
I spoke with Kate who was patient, kind and very efficient. Thank you.
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Posted 4 weeks ago
The gentleman was very polite, but he seamed quite confused, and we found the whole procedure of trying to speak to a member of your team about my claim was very awkward and unhelpful
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Posted 4 weeks ago
Fast response to questions. Not happy about paying for the courtesy car tyre repair. I know it will be reimbursed but it is still an unexpected outlay
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Posted 4 weeks ago
One Call Claims is rated 4.8 based on 11,621 reviews