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One Call Claims Reviews

4.8 Rating 12,095 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,095 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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Found it hard to upload images due to me not knowing what to do spoke with admin and now everything is sorted thanks
Helpful Report
Posted 3 months ago
advisor was so helpful, kind, understanding. person was TW3
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Posted 3 months ago
Spoke to Dan (DK3) he was very supportive and dealt with everything very efficiently. Thank you Dan.
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Posted 3 months ago
The man I spoke to BS1 was very polite and helpful
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Posted 3 months ago
The lady I talked to on the phone (HB1) was absolutely lovely and so understanding when I wasn't quite sure of what I was doing, everything was sorted very quickly and I was given extremely professional service! Thank you.
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Posted 3 months ago
This is about Marc, MP4. Full marks for dealing with my query.
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Posted 3 months ago
MP4 gave me Great advice and put my mind at ease .. I was worried about getting charged by the 3rd party insurers after receiving emails from them, but MP4 assured me it was normal practice from the other party’s insurance broker and one call will deal with the whole of my claim.. Would recommend highly .. thank you
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Posted 3 months ago
Though Reece ( RT4) couldn't help in this instance, he provided an efficient and clear explaination.
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Posted 3 months ago
S M 1 was helpful in trying to secure a courtesy vehicle which had to be a manual. She was persistent and secured what was needed Her telephone manner was very good
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Posted 3 months ago
Gave all information clearly and answered all questions
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Posted 3 months ago
Helpful and pleasant.
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Posted 3 months ago
Most recently, l have spoken to MB5, who, like all of the people I have spoken to, has been professional and very helpful.
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Posted 3 months ago
Shannon was lovely, she quickly realised I was upset about the incident and supported me thank you
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Posted 3 months ago
KM5 was brilliant. My claim was unusual as it involved dashcam footage to show i wasn't at fault and she was extremely helpful in a stressful situation.
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Posted 3 months ago
I discussed my concern/query with MP4 who was incredibly helpful and dealt with my concern quickly and efficiently. Very pleased with the speed at which this was dealt with.
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Posted 3 months ago
Excellent service. Helped me through a very confusing process
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Posted 3 months ago
Very clear and direct communication with SE2; courteous, polite and went out of his way to make things easier for me. Much appreciated.
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Posted 3 months ago
Very helpful service
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Posted 3 months ago
SM1 was very helpful
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Posted 3 months ago
The lady dealing with my claim Toni TW3 was professional and helpful . I am pleased with the service I have received so far.
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,095 reviews