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One Call Claims Reviews

4.8 Rating 12,095 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,095 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Excellent service
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Posted 3 months ago
All good, very helpful 👍
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Posted 3 months ago
Very helpful and easy to deal with.
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Posted 3 months ago
The claim was handled very well and I felt at ease with you thank you
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Posted 3 months ago
Very happy with the initial service I received when I contact the company regarding a car accident. The customer service operator was very help full
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Posted 3 months ago
Very professional and polite. Handing of my claim so far has been excellent
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Posted 3 months ago
Absolutely wonderful service. Calm, informative, patient … just what you need when you’re a little flustered. Thank you.
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Posted 3 months ago
SM1 was an absolute Angle this morning, I explained im petrified as I haven't driven an automatic for almost 30 years, she explained everything to me and has calmed my nerves and bit.
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Posted 3 months ago
I spoke at length with Username MP5, (Mireille P), who was fantastic & a pleasure to deal with. Mireille was able to organise & sort out everything for me with ease. It made the process straightforward & I was happy I got through to her when I called One Call Claims.
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Posted 3 months ago
So far so good, but there’s got to be much more documentation before my incident is complete. Up to now JP2 has been thorough
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Posted 3 months ago
Excellent customer service from handler ss6 , great people skills, extremely professional and an asset to the company
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Posted 3 months ago
Toni/Tw3 was really helpful on the phone and helped calm me down. Very good service. And went through the process really clearly and was understanding.
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Posted 3 months ago
Prompt response from a very helpful member of staff, RT4. Hopefully the rest of the process will be so straightforward.
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Posted 3 months ago
Brilliant phone call today by one call to get everything moving with claim TOP servic. Thanks guys
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Posted 3 months ago
Had to speak to the member of the team about a accident that I had recently had. Her professionalism was 1st class. Never made me feel in anyway that I was imcompdant about the situation that I have found myself in. Thank you.
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Posted 3 months ago
Thank tou Toni (tw3)for your help , patients and kindness today . So refreshing to speak to someone so kind , understanding and professional , made it so easy so thank you very much . Nathalie
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Posted 3 months ago
5 star service TW3 made the call very easy and answered all my questions . She was clear and concise. Plus very pleasant and professional. RFG
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Posted 3 months ago
Genuine person & incredibly helpful RT4
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Posted 3 months ago
Very helpful and calm, very efficient, good customer service
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Posted 3 months ago
Toni was very efficient and was happy with her service.
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,095 reviews