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One Call Claims Reviews

4.8 Rating 12,095 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,095 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Very happy with my customer service, helpful and didn’t take long to sort my issue out.
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Posted 3 months ago
Lady was very efficient
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Posted 3 months ago
Thank you DT3 you made a stressful situation much easier.
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Posted 3 months ago
Really quick and easy. Thank you SS6 for your kind and supportive service.
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Posted 3 months ago
An extremely helpful service - clear and concise.
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Posted 3 months ago
Reiss RT4 was very helpful and asked me how I was after the accident.
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Posted 3 months ago
I had to report a small accident i was involved in. The process was very straight forward and the call was handled quickly and very professionally.
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Posted 3 months ago
I was so nervous and anxious to ring about someone hitting my parker car and making a claim but the lady on the phone gave amazing customer service and really put me at ease, she understood my concerns, answered all my questions and even took the time out to speak to my dad to explain everything again to make me feel at ease, she’s advised on what’s next and gave me great confidence my claim and car is in safe hands so thank you!
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Posted 3 months ago
Takes the hassle away from me and all was dealt with quite quickly.
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Posted 3 months ago
Shannon was very helpful and patient
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Posted 3 months ago
TP8 was very helpful and I was quite emotional. She made me feel at ease and was very considerate to how I was feeling. Excellent
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Posted 3 months ago
KM5 was very helpful and friendly, I really appreciated her assistance.
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Posted 3 months ago
Thank you cb3 cool and informative
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Posted 3 months ago
CH3 was very through, polite and helpful whilst dealing with our phone conversation
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Posted 3 months ago
Kk2 was extremely polite and patient. He explained everything to me and i am very happy with our conversation
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Posted 3 months ago
JP2 asked questions in a clear way and was able to provide my next steps in an easy to understand way.
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Posted 3 months ago
KG5 was very polite and respectful. Handled my enquiry professionally.
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Posted 3 months ago
The call handler was very good, polite and professional call handler ref JP2.
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Posted 3 months ago
CB3 was very helpful with all my requests.
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Posted 3 months ago
DT3 put me at ease never ever claimed off ins before
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,095 reviews