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One Call Claims Reviews

4.8 Rating 12,095 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,095 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

RT4 Very professional and courteous, lovely person, I hit another car...1st time in over 40 years ago never had to put a claim in before and was li'l anxious the process, totally put my mind at rest. Couldn't have asked for better customer service. Thank you RT4
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Posted 3 months ago
Kyle was very helpful and professional. Kylr had a kind manner while discussing the fact my car had been written off. He was able to guide me with advice about my next steps Re.deficit finance of my car , courtesy car etc. Great asset to your team.
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Posted 3 months ago
Most helpful and patient dealing with my claim
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Posted 3 months ago
Super helpful and supportive. One of the best agents I have spoken to.
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Posted 3 months ago
CA4 was very helpful with my claim
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Posted 3 months ago
SA3 very easy to Speak to patient as well
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Posted 3 months ago
KK2 ( Kasper ) was very professional, polite and articulate an absolute credit to the company.
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Posted 3 months ago
Everyone has been very helpful and efficient.
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Posted 3 months ago
EV2 was Amazing!!!! So helpful with an extremely helpful manor and made me feel so at ease when dealing with a stressful situation. Thank you for putting me at ease. Fabulous service!!!!’
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Posted 3 months ago
Found the advisor very helpful and he explained everything properly, he was very friendly and ensured he asked after me which is very nice touch
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Posted 3 months ago
Attentive and courteous in guiding me through what is a very cumbersome process
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Posted 3 months ago
Barry (BH7) helped me out fixing an error on my claim forms. He was really good!
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Posted 3 months ago
My call handler MF1 was very helpful and efficient. Also calm, and kind.
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Posted 3 months ago
I’ve never had to claim before and One call have been very helpful
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Posted 3 months ago
MP5 was helpful and answered all my queries and questions and cleared my confusion..thank you for her time.
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Posted 3 months ago
The engineer today dealing with my call was very polite, knowledgeable and empathetic an asset to your company.
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Posted 3 months ago
Cb3 was happy and gave me all the information I needed. Nice to have a person who didn't come across rude and unhelpful
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Posted 3 months ago
Excellent support from your agent SM1
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Posted 3 months ago
Lovely man,so easy to talk to ,he had great patience with me and explained everything out to me .He is a credit to your company and I am very happy with the service from a member of your company. Agent BS1
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Posted 3 months ago
DT3 was extremely efficient and very helpful. Explained what she was doing every step of the way and I had all of my questions answered. DT3 was very polite and I’m very very appreciative!
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,095 reviews