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One Call Claims Reviews

4.8 Rating 12,095 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,095 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

KG5 was Friendly & helpful-guided me through the process with ease Thank you
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Posted 3 months ago
Very helpful and sorted my situation straight away. Thank you
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Posted 3 months ago
10 out 10 for CB3 on a very clear and concise explanation of how my vehicle will be returned to me
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Posted 3 months ago
Very helpful throughout the whole claim can not fault any part of the process. Thank you and thank you MB5. You are asked to review alot though so perhaps not so much would be something to consider.
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Posted 3 months ago
clear communication. polite friendly and very helpful
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Posted 3 months ago
They’re not only highly skilled professionals but also genuinely trustworthy.
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Posted 3 months ago
They’re not only highly skilled professionals but also genuinely trustworthy.
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Posted 3 months ago
They’re not only highly skilled professionals but also genuinely trustworthy.
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Posted 3 months ago
Kk2 was polite & professional, he went through everything, The only complaint I have is he didn't tell me I'd have to go through the whole process with the next person, I thought they would have had all the details I'd literally just provided
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Posted 3 months ago
Very professional call handler Listened and explained everything
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Posted 3 months ago
The handling agent, JM2, clearly explained both the process of submitting a claim and One Call's role in the process.
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Posted 3 months ago
I was involved in a bump this afternoon and spoke with JF1 to notify the claim - the other party admitted liability. He was helpful, friendly and knowledgeable, and made an unpleasant incident very straightforward.
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Posted 3 months ago
The lady I spoke to was very helpful and sympathetic and I didn’t feel rushed by her
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Posted 3 months ago
KK2 was professional, courteous and extremely helpful.
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Posted 3 months ago
Very helpful, thorough and polite
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Posted 3 months ago
Ny7 was very helpful and pleasant sorted everything for me thank you
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Posted 3 months ago
Excellent service on the telephone, SA7, am hoping the car repairs are in the same league.
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Posted 3 months ago
Excellent customer service, thank you so much!
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Posted 3 months ago
Spoke with Brayden (BR6) today. Extremely friendly and very helpful throughout the call. Excellent service.
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Posted 3 months ago
Spoke with mp4 today he was very helpful and has resolved my issues
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,095 reviews