Login
Start Free Trial Are you a business? Click Here

One Call Claims Reviews

4.8 Rating 11,721 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,721 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
HW6 was very knowledgeable and managed my query efficiently and effectively. 10/10 for friendly helpful competent staff, rarity in this day and age and the fact that you can actually speak to a real person every time you phone makes a huge difference and speeds things up immensely! Robots can’t do that, they fact it takes twice as long to resolve anything which equals additional £££’s! Thank you One Call for staying true to your promise and handling my non fault claim! I will be recommending you to friends and family and I will be insuring my wife’s car with you when it’s due!
Helpful Report
Posted 1 month ago
SA3 was so helpful, confident in her manner with made feel I was in excellent hands with no stress. All sorted calmly and without fuss. An asset to your company. Elaine Rispin.
Helpful Report
Posted 1 month ago
Took the worry out of a stressful ime
Helpful Report
Posted 1 month ago
Joelwas very professional and helpful
Helpful Report
Posted 1 month ago
Very pleasant and helpful
Helpful Report
Posted 1 month ago
Pleasant, professional and very helpful. A great ambassador for the company
Helpful Report
Posted 1 month ago
Phoned for update today. Spoke to MP4. Clarified the situation for. Excellent service.
Helpful Report
Posted 1 month ago
Very helpful, friendly & professional.
Helpful Report
Posted 1 month ago
Absolutely outstanding service. Daisy has been amazing and talked me through my claim. I have been recommending friends and colleagues to go with One Call. Thank you for guiding me through a stressful situation so calmly and professionally.
Helpful Report
Posted 1 month ago
JT4 was very efficient in handling my call and helping with my quire.,
Helpful Report
Posted 1 month ago
The girl I spoke to was very helpful
Helpful Report
Posted 1 month ago
Very helpful and courteous
Helpful Report
Posted 1 month ago
BS1 was very helpful on the phone, and also made me feel comfortable with the next steps of my car repairs. Thank you.
Helpful Report
Posted 1 month ago
Very helpful, answered my questions with exactly what I needed
Helpful Report
Posted 1 month ago
The customer service is received was first class prompt and my enquiries were answered right away by MF1
Helpful Report
Posted 1 month ago
Love the way I received your service.It is very kind,prompt and professional. Thanks for your help. Saeed Syed Coventry.
Helpful Report
Posted 1 month ago
The interviewer seemed professional and courteous
Helpful Report
Posted 1 month ago
exceptional service, polite, professional and relaxed
Helpful Report
Posted 1 month ago
Ok so far
Helpful Report
Posted 1 month ago
Lady who helped me was excellant HB1L My only concern was it took me a number of attempts to get through
Helpful Report
Posted 1 month ago
One Call Claims is rated 4.8 based on 11,721 reviews