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One Call Claims Reviews

4.8 Rating 11,714 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,714 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
She was very helpful and patient as I had not got all the information to hand.! Username NZ1
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Posted 1 month ago
Agent SA3 was very helpful and informative Gave advice and assisted and answered all my questions thankyou
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Posted 1 month ago
thank you very much, Tiffany (TG2), for being supportive in such a patient, listening, knowledgeable, constructive and truly helpful - in short excellent way.
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Posted 1 month ago
Clear and concise.
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Posted 1 month ago
CB3 very helpful and gave me the information I needed in order to swiftly move forward.
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Posted 1 month ago
Very efficient and helpful staff nothing was too much trouble for them.
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Posted 1 month ago
Efficient process from Peter and subsequently Daisy.
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Posted 1 month ago
The lady’s one called Daisy were very helpful and polite. And hopefully my car will be sorted out
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Posted 1 month ago
Excellent customer service from Owen
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Posted 1 month ago
I was quite hesitant about raising an injury claim after my crash and did put it off for a while. I needn't have, the chap that answered the phone (Matthew or MJ2) could not have been more helpful or kind. The process was efficient and quick and I have come off the call feeling looked after and reassured. Matthew is a credit to One Call.
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Posted 1 month ago
TG2. Was very helpful and comfortable to talk to and a patient listener.
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Posted 1 month ago
TG2. Was very helpful and comfortable to talk to and a patient listener.
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Posted 1 month ago
Helpful advisor, quick response to questions. MP4 was good at his job.
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Posted 1 month ago
HW6 was very knowledgeable and managed my query efficiently and effectively. 10/10 for friendly helpful competent staff, rarity in this day and age and the fact that you can actually speak to a real person every time you phone makes a huge difference and speeds things up immensely! Robots can’t do that, they fact it takes twice as long to resolve anything which equals additional £££’s! Thank you One Call for staying true to your promise and handling my non fault claim! I will be recommending you to friends and family and I will be insuring my wife’s car with you when it’s due!
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Posted 1 month ago
SA3 was so helpful, confident in her manner with made feel I was in excellent hands with no stress. All sorted calmly and without fuss. An asset to your company. Elaine Rispin.
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Posted 1 month ago
Took the worry out of a stressful ime
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Posted 1 month ago
Joelwas very professional and helpful
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Posted 1 month ago
Very pleasant and helpful
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Posted 1 month ago
Pleasant, professional and very helpful. A great ambassador for the company
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Posted 1 month ago
Phoned for update today. Spoke to MP4. Clarified the situation for. Excellent service.
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,714 reviews