Login
Start Free Trial Are you a business? Click Here

One Call Claims Reviews

4.8 Rating 11,971 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,971 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Excellent customer service from MJ2 highly recommend one call insurance
Helpful Report
Posted 2 months ago
Ref JP2. Started a claim for a minor bump I had. I was very impressed in how little time I had to wait for phone to be answered, and the gentleman I spoke to was very helpful.
Helpful Report
Posted 2 months ago
Excellent customer service from TG2 .polite and helpful service.
Helpful Report
Posted 2 months ago
Straight forward explanations and answered any queries I had. Very informative and polite.
Helpful Report
Posted 2 months ago
Excellent and easy to understand
Helpful Report
Posted 2 months ago
Perfect very helpful
Helpful Report
Posted 2 months ago
AC3 and all persons who have contacted me have been polite and helpful. Cant fault them. Just waiting for my car to be return.
Helpful Report
Posted 2 months ago
The lady I spoke to few minutes ago was lovely. She was very efficient and polite. I am sorry I forgot her name. My experience since Tuesday has been very positive as you have done everything possible to speed up the process. I also have always had very helpful and polite response from all the staff I have spoken to. Thank you one call. This is my sixth year with you.
Helpful Report
Posted 2 months ago
Fantastic service! Once I called and reported my accident, the staff couldn't have been more helpful! The courtesy car was sorted and my car was booked in within a couple of hours! Even arranging for delivery of my repaired car and pick up of the hire car was easy! Thank you!
Helpful Report
Posted 2 months ago
Mp4 was very helpful
Helpful Report
Posted 2 months ago
Amazing service would definitely deal with again thanks for all your help
Helpful Report
Posted 2 months ago
TG2 was very helpful and explained things very clearly
Helpful Report
Posted 2 months ago
Very helpfull staff(Jorden).Clear information
Helpful Report
Posted 2 months ago
Regarding call from customer service NZ1 Very helpful and clear
Helpful Report
Posted 2 months ago
Brilliant service, TW6 was easy to talk to, had all the answers I needed, quick phone call didn’t have to wait long and got exactly what was asking for no complaints
Helpful Report
Posted 2 months ago
HB1 was really good professional and understanding nothing was too much trouble. Helped in everyday she could.
Helpful Report
Posted 2 months ago
Good clear instructions and advice. Made the process simple to understand. I dealt with SM1.
Helpful Report
Posted 2 months ago
They went the extra mile to explain everything when I was distraught after a rta
Helpful Report
Posted 2 months ago
MP5 was very helpful
Helpful Report
Posted 2 months ago
So far everyone has been very helpful
Helpful Report
Posted 2 months ago
One Call Claims is rated 4.8 based on 11,971 reviews