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One Call Claims Reviews

4.8 Rating 11,959 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,959 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Professional, friendly & courteous customer service
Helpful Report
Posted 2 months ago
mh7 was very helpful and informative
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Posted 2 months ago
MH7 very helpful and supportive.
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Posted 2 months ago
Very helpful, polite and explained every clearly.
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Posted 2 months ago
I've just spoken to a lovely lady (TG2) she was extremely helpful and explained everything to me wonderful service I couldn't be happier.
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Posted 2 months ago
Great service from Stephen SA7. Kept me updated and informed. Rectified my problem efficiently
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Posted 2 months ago
In over 50 years of driving this is the first time I have made a claim and your agent made the event totally straight forward, simple to follow and reassuring.
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Posted 2 months ago
Sa7 was very helpful but given the situation of my courtesy having a puncture on my drive, there was nobody available to come and sort it!!! We’ve had to take it to a garage for a new tyre causing unnecessary stress to me and having to call on a family member to take us there!!
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Posted 2 months ago
CB3 was helpful and professional.
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Posted 2 months ago
SA7 explained the next stages in getting my vehicle repaired very well and answered all the questions that I had. He took note of everything that I expanded on and assured me that everything would be checked.
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Posted 2 months ago
Excellent help and support thank you
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Posted 2 months ago
Call centre was very helpful. DT3
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Posted 2 months ago
JP2 Was very helpful with a friendly, calm nature.
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Posted 2 months ago
The whole process was longer than I expected but ss6 and Andrew were very helpful and professional
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Posted 2 months ago
Very professional, clear, precise and understanding
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Posted 2 months ago
The handler- ref bs2 - was very helpful, efficient and friendly
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Posted 2 months ago
Utter disgrace no idea how to help me Won’t be renewing with this outfit next time The one time we need help it isn’t there
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Posted 2 months ago
Very helpful and polite.
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Posted 2 months ago
Very friendly, polite , thorough lady. Can’t fault her at all. 100%
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Posted 2 months ago
MH3 was very helpful and patient with me while dealing with my claim. Thank you
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,959 reviews