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One Call Claims Reviews

4.8 Rating 11,952 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,952 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Great communication, always phoned when promised, kept updated every step of the repair and claim.
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Posted 2 months ago
SM1 - was helpful, polite and informative- information was clear.
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Posted 2 months ago
After being in a RTA one call but me at ease dealt with me in a calm and professional manner they were sensitive I respected me throughout the process
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Posted 2 months ago
Excellent service so far very friendly Hb1
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Posted 2 months ago
Very good service. Marc P mp4
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Posted 2 months ago
Call handler Efficient and competent
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Posted 2 months ago
Ac3 was very helpful and professional
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Posted 2 months ago
Very helpful answered all my questions
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Posted 2 months ago
I was on live chat mp4 was very helpful.
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Posted 2 months ago
Aaron ref AC3 dealt with my call efficiently & politely
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Posted 2 months ago
MP4. Was very helpful thank you
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Posted 2 months ago
I would just like to thank CS1 for her kind manner it which she delt with any question that I raised! Many thanks
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Posted 2 months ago
MH7 was super helpful, explained what was happening clearly, and repeated where i needed. Great call handler
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Posted 2 months ago
Professional, friendly & courteous customer service
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Posted 2 months ago
mh7 was very helpful and informative
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Posted 2 months ago
MH7 very helpful and supportive.
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Posted 2 months ago
Very helpful, polite and explained every clearly.
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Posted 2 months ago
I've just spoken to a lovely lady (TG2) she was extremely helpful and explained everything to me wonderful service I couldn't be happier.
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Posted 2 months ago
Great service from Stephen SA7. Kept me updated and informed. Rectified my problem efficiently
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Posted 2 months ago
In over 50 years of driving this is the first time I have made a claim and your agent made the event totally straight forward, simple to follow and reassuring.
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,952 reviews