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One Call Claims Reviews

4.8 Rating 12,077 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,077 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Very helpful in guiding you through the claims process
Helpful Report
Posted 3 months ago
Excellent and precise service by MP4
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Posted 3 months ago
Excellent and personable.
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Posted 3 months ago
KG4 dealt with my enquiry efficiently and with great understanding. Thank you for your help.
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Posted 3 months ago
Although each individual is spoke with has been wonderful, the overall communication has been lacking. I am constantly chasing and being passed around trying to get updates on my car. It has added to the whole stressful situation.
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Posted 3 months ago
Excellent service, very helpful!
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Posted 3 months ago
Quick, efficient and professional response from MP4 this morning.
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Posted 3 months ago
Prompt answer by Stephen SA7. Confirmed pickup will take place today
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Posted 3 months ago
Username: TW3 Very helpful and informative.
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Posted 3 months ago
Spoke with Kyle, KG3, he was extremely helpful and made the call very easy. Had no issues at all. Whole process been plain sailing. Could not be happier with Yoga Insurance and One Call Claims. Would recommend very highly.
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Posted 3 months ago
Agent CI6 was calm, reassuring, friendly and efficient and had a lovely Yorkshire accent as a bonus. Claim recorded and passed through to Aegeas for further processing.
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Posted 3 months ago
CI6 was very polite and professional. Efficiently dealt with my query. Definitely an asset to the company. 5 stars from me
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Posted 3 months ago
Very helpful
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Posted 3 months ago
spoke to Jordan, helped with incident , not my fault got driven into in car park . My vehicle was stationary! Very helpful .
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Posted 3 months ago
From the moment Maisie (MB5) answered my call I felt relieved. She was calm, professional and yet gently spoken and polite. I was relieved to know I could get my courtesy car by Wednesday. I think staff like Maisie are very important to have after going through an accident. She made me feel very looked after.
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Posted 3 months ago
Have car quickly booked in for repair. All very efficient but also friendly service from SA3.
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Posted 3 months ago
Service has been great. Very helpful and explained everything well. EC2
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Posted 3 months ago
We had a car accident and your representative DT3 was so helpful and sympathetic. Couldn’t have wished for a more professional response
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Posted 3 months ago
Very polite and helpful talked me through everything first class service got to give BS1 a big thank you for keeping me calm
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Posted 3 months ago
Useful call today. The young lady was very helpful. User SA3
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,077 reviews